BDC Service Rep | Flexible Hours + Commission Potential

Hireology; National City, Northern (CA, KY); Hybrid; USD 85,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Group Insurance Plans & Discounts

401K Retirement Savings Plan

Paid Vacation and Holidays

Disability Insurance

LAP (Life Assistance Program)

Basic Life, Dependent & Accident Ins.

Growth Opportunities

Paid Training

Employee Purchase Incentives

Family Owned & Operated

Health & Wellness

Flexible Work Schedule

Discounts on Products & Services

Direct Deposit

Job summary

Mossy Auto Group in National City, CA is seeking a dynamic Business Development Center professional to bridge buyers with vehicle options. You will handle inbound leads, schedule appointments, and guide customers through the dealership experience with strong product knowledge.

Compensation includes hourly pay up to the minimum wage, plus commissions, with average yearly earnings of around $50k–$55k. Benefits include medical/dental/vision, 401(k), paid time off, life and disability coverage,

Qualifications

• At least one previous role based in strong customer service experience.
• People skills that contribute to effective communication.
• Prompt and courteous.
• Enthusiastic personality.
• Must have strong computer skills.
• High school graduate or equivalent.

Responsibilities

• Providing excellent customer service to internal and external customers.
• Promote an understanding of and strong commitment to client satisfaction & the Mossy team.
• Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates.
• Provide customers with initial product information & direct them to the appropriate dealership resources.
• Present initial financing options based on customer needs.
• Follow up with leads to make an appointment with sales department.
• Participate in team & process development sessions - keeping positive relationships with teammates, sales teams and dealership management.
• Utilize CRM tracking system daily.
• Maintain comprehensive and up to date knowledge of products and services offered.

Skills

Customer service experience

People skills

Computer skills

Promp t and courteous

Enthusiastic personality

Professional appearance

Education

High school graduate or equivalent

Job description

Mossy Auto Group in National City, CA is seeking a dynamic Business Development Center professional to bridge buyers with vehicle options. You will handle inbound leads, schedule appointments, and guide customers through the dealership experience with strong product knowledge.

Compensation includes hourly pay up to the minimum wage, plus commissions, with average yearly earnings of around $50k–$55k. Benefits include medical/dental/vision, 401(k), paid time off, life and disability coverage,