Auto BDC Specialist — Fast-Paced, Commission Opportunities

Mossy Automotive Group; El Cajon (CA); On-site; USD 40,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401K Retirement Savings Plan

Paid Vacation and Holidays

Growth Opportunities

Paid Training

Discounts on Products & Services

Direct Deposit

Flexible Work Schedule

Job summary

Mossy Automotive Group in El Cajon, CA seeks energetic individuals for our fast-paced Business Development Center, connecting buyers with their future vehicle, handling inquiries by phone and online, and scheduling daily appointments.

Base pay ranges with minimum wage up to $20 per hour plus commissions, with average annual commissions around $50,000–$55,000. Mossy emphasizes integrity, growth, and a family-owned culture across its dealership network.

Qualifications

• At least one previous role based in strong customer service experience.
• People skills that contribute to effective communication.
• Must have strong computer skills.

Responsibilities

• Providing excellent customer service to internal and external customers.
• Promote an understanding of and strong commitment to client satisfaction & the Mossy team.
• Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates.
• Provide customers with initial product information & direct them to the appropriate dealership resources.
• Present initial financing options based on customer needs.
• Follow up with leads to make an appointment with sales department.
• Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
• Utilize CRM tracking system daily.
• Maintain comprehensive and up to date knowledge of products and services offered.

Skills

Customer service

Communication skills

Computer skills

Education

High school diploma

Tools

CRM software

Job description

Mossy Automotive Group in El Cajon, CA seeks energetic individuals for our fast-paced Business Development Center, connecting buyers with their future vehicle, handling inquiries by phone and online, and scheduling daily appointments.

Base pay ranges with minimum wage up to $20 per hour plus commissions, with average annual commissions around $50,000–$55,000. Mossy emphasizes integrity, growth, and a family-owned culture across its dealership network.