BDC Service Coordinator – Scheduling & Customer Care

L0808 Audi St. Paul; Maplewood (MN); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

Paid holidays

Paid PTO

Short/Long-Term Disability

Life Insurance

401(k)

Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia & Driveway is seeking a BDC Service Coordinator in Maplewood, MN to support our Service departments. You will connect with customers to schedule appointments, maintain the database, and stay current on Audi promotions and pricing.

You’ll help convert leads into loyal customers and coordinate schedules to keep operations running smoothly. This hourly role offers incentives as part of total compensation, with an hourly rate of $18.00.

Qualifications

• Ability to schedule appointments and follow up with customers.
• Strong attention to detail and sense of urgency.
• Excellent communication and typing speed.
• Comfort with basic math for pricing and calculations.
• Proficient in basic computer skills.

Responsibilities

• Connect with customers by phone, email, and online platforms to schedule appointments.
• Maintain and organize the customer database.
• Stay up-to-date on Audi product info, promotions, and pricing.
• Help convert leads into loyal customers with a positive attitude and service.
• Coordinate schedules to keep operations running smoothly.

Skills

Customer service

Communication

Typing

Mathematics

Basic computer skills

Job description

Lithia & Driveway is seeking a BDC Service Coordinator in Maplewood, MN to support our Service departments. You will connect with customers to schedule appointments, maintain the database, and stay current on Audi promotions and pricing.

You’ll help convert leads into loyal customers and coordinate schedules to keep operations running smoothly. This hourly role offers incentives as part of total compensation, with an hourly rate of $18.00.