BDC Service Coordinator: Customer Care & Scheduling

Lithia & Driveway; Saint Paul (MN); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Holidays & PTO

Short and Long-Term Disability

Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia & Driveway is hiring a BDC Service Coordinator to support our Service departments and ensure smooth operations. You will connect with customers, manage the CRM, stay current on Audi promotions, and convert leads with excellent service.

The role emphasizes accuracy, communication, and a proactive, team-oriented approach to maintain high customer satisfaction across our Minnesota stores.

Qualifications

• Strong attention to detail.
• Excellent communication.
• Typing efficiently.

Responsibilities

• Connect with customers via phone, email, and online platforms to schedule appointments and follow up.
• Maintain and organize our customer database.
• Stay up-to-date on Audi product info, promotions, and pricing.
• Help convert leads into loyal customers with your positive attitude and excellent service.
• Coordinate schedules and keep things running like a well-oiled machine.

Skills

Attention to detail

Sense of urgency

Excellent communication

Typing

Mathematics

Basic computer skills

Education

High School diploma

Job description

Lithia & Driveway is hiring a BDC Service Coordinator to support our Service departments and ensure smooth operations. You will connect with customers, manage the CRM, stay current on Audi promotions, and convert leads with excellent service.

The role emphasizes accuracy, communication, and a proactive, team-oriented approach to maintain high customer satisfaction across our Minnesota stores.