BDC Administator

Lithia & Driveway; Saint Paul (MN); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Holidays & PTO

Short and Long-Term Disability

Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia & Driveway is hiring a BDC Service Coordinator to support our Service departments and ensure smooth operations. You will connect with customers, manage the CRM, stay current on Audi promotions, and convert leads with excellent service.

The role emphasizes accuracy, communication, and a proactive, team-oriented approach to maintain high customer satisfaction across our Minnesota stores.

Qualifications

• Strong attention to detail.
• Excellent communication.
• Typing efficiently.

Responsibilities

• Connect with customers via phone, email, and online platforms to schedule appointments and follow up.
• Maintain and organize our customer database.
• Stay up-to-date on Audi product info, promotions, and pricing.
• Help convert leads into loyal customers with your positive attitude and excellent service.
• Coordinate schedules and keep things running like a well-oiled machine.

Skills

Attention to detail

Sense of urgency

Excellent communication

Typing

Mathematics

Basic computer skills

Education

High School diploma

Job description

Dealership

Lithia & Driveway/Carousel – Supporting 30 stores across Minnesota and Michigan, and Iowa including both domestic and import dealerships.

As a BDC Service Coordinator, you’ll be the behind-the-scenes hero supporting our Service departments. Your role will be key in keeping operations smooth and customers happy.

Dealership

Lithia & Driveway/Carousel – Supporting 30 stores across Minnesota and Michigan, and Iowa including both domestic and import dealerships.

As a BDC Service Coordinator, you’ll be the behind-the-scenes hero supporting our Service departments. Your role will be key in keeping operations smooth and customers happy.

What You’ll Do

• Connect with customers via phone, email, and online platforms to schedule appointments and follow up
• Maintain and organize our customer database
• Stay up-to-date on Audi product info, promotions, and pricing
• Help convert leads into loyal customers with your positive attitude and excellent service
• Coordinate schedules and keep things running like a well-oiled machine

What You'll Bring

• Strong attention to detail
• Sense of urgency
• Excellent communication
• Typing – ability to type efficiently
• Mathematics – using mathematics to solve problems.
• Basic computer skills

What We Offer

• Competitive pay
• Medical, Dental, and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes: Hourly Rate ranging from $17-$18 DOE, and bonus incentives total comp to not exceed $60,000

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements