BDC Sales Specialist — Fast-Paced, Appointment-Driven Role

Honda of Pasadena; Pasadena (CA); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive hourly pay plus performance-based bonuses

Paid training and ongoing coaching

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off and vacation

Employee vehicle purchase and service discounts

Opportunities for career growth

Job summary

A reputable automotive dealership in Pasadena is seeking a Sales Business Development Center Representative. This role is pivotal for nurturing customer relationships, handling leads, and setting appointments for the sales team. Candidates should exhibit strong communication skills, organizational abilities, and a customer-oriented mindset. The position offers competitive pay, performance bonuses, and opportunities for career advancement in a supportive work environment.

Qualifications

• Prior experience in BDC, automotive sales, call center or customer service preferred.
• Ability to work flexible hours, including evenings and weekends.
• Comfortable using computers and CRM systems.

Responsibilities

• Respond promptly to incoming phone calls and leads.
• Make outbound follow-up calls to generate appointments.
• Log customer interactions and appointment outcomes in CRM.
• Follow up with customers post-appointment for engagement.

Skills

Excellent phone presence

Written/verbal communication skills

Strong organizational skills

Customer service experience

Bilingual (Spanish, Mandarin, or Cantonese)

Job description

A reputable automotive dealership in Pasadena is seeking a Sales Business Development Center Representative. This role is pivotal for nurturing customer relationships, handling leads, and setting appointments for the sales team. Candidates should exhibit strong communication skills, organizational abilities, and a customer-oriented mindset. The position offers competitive pay, performance bonuses, and opportunities for career advancement in a supportive work environment.