BDC Representative: Customer Engagement & Sales

Mercedes-Benz of Gilbert; Gilbert (AZ); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Paid Training

Benefits

Promotes from within

Job summary

An automobile dealership in Gilbert is seeking a motivated Business Development Center Representative. This full-time entry-level role involves handling inbound and outbound calls with recent service customers and maintaining communication cycles through CRM. Strong verbal communication and time management skills are essential, along with proficiency in Microsoft Office. The position offers a competitive pay of $18.00/hr and opportunities for career development.

Qualifications

• Able to handle objections over the phone.
• Works well in a busy environment.
• Must be willing to submit to a drug screen prior to employment.

Responsibilities

• Responsible for inbound calls and making outbound follow-up calls.
• Utilize the CRM databases for customer communication.
• Educate self on latest service and product offerings.

Skills

Excellent verbal and written communication skills

Call center experience preferred

Time management and prioritization skills

Self-motivated and goal oriented

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

An automobile dealership in Gilbert is seeking a motivated Business Development Center Representative. This full-time entry-level role involves handling inbound and outbound calls with recent service customers and maintaining communication cycles through CRM. Strong verbal communication and time management skills are essential, along with proficiency in Microsoft Office. The position offers a competitive pay of $18.00/hr and opportunities for career development.