BDC Representative (Internet Sales Team)

Luthermazda; Fargo (ND); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical Coverage

Disability Coverage

HSA/FSAs

401(k) Match

Paid Vacation

Growth Within

Paid Training

Job summary

Luther Mazda in Fargo, ND is seeking a BDC Representative to be the first voice customers hear as they begin their vehicle-buying journey. You will schedule vehicle demos and test drives, answer questions, and guide them through early purchasing steps with a focus on building trust and excitement.

Ideal candidates are organized, self-motivated, and enjoy helping people in a fast-paced dealership environment.

Qualifications

• You're a people person with strong communication skills (phone+written).
• Comfortable with computers, data entry, and Microsoft Office.
• You can juggle tasks, stay organized, and keep cool under pressure.
• Self-motivated but also a team player who takes direction well.
• Professional, reliable, and ready to bring a positive attitude every day.
• Open to a flexible schedule, including evenings and available to work every other weekend.

Responsibilities

• Be the friendly first voice our customers hear--answering calls and helping them get scheduled.
• Build real relationships with customers (not just one-and-done conversations).
• Match customers with the right vehicles, services, and next steps.
• Keep things organized by documenting customer info in our CRM.
• Follow up and stay connected--because great service doesn't stop after one call.

Skills

People skills

Communication

Data entry

CRM familiarity

Team player

Tools

Microsoft Office

Job description

BDC Representative (New/Used Vehicle Sales Assistant)

Are you a people person who enjoys helping customers and building relationships? As aBDC Representative, you'll be the first point of contact for customers beginning their vehicle-buying journey, helping create a positive and professional experience from their very first interaction with our dealership. You'll communicate with customers through phone calls, emails, text messages, online chats, and social media inquiries, answering questions, providing information about our vehicles, and helping guide them through the early stages of the purchasing process. Your primary goal will be to build trust, generate excitement, and invite customers into the dealership by scheduling appointments with our sales team for vehicle demonstrations and test drives. This role is perfect for someone who is organized, self-motivated, and enjoys helping people while working in a fast-paced environment. If you have strong communication skills, a positive attitude, and a desire to be part of a team that helps customers find the perfect vehicle, we would love to meet you!

For over 70 years, we've built something special - rooted in family values, teamwork, and taking care of our guests like they're apart of the family. Around here, every team member matters (seriously, we mean it), and we believe work should be rewarding and enjoyable.

If you're someone who loves talking to people, staying organized, and being part of a fast-paced, positive environment... you might just fit right in.

What We Offer

• Medical, Dental & Vision Coverage
• Short Term & Long Term Disability
• HSA/Flexible Spending Accounts
• 401(k) with Match
• Paid Vacation (because life isn't just work)
• Growth Opportunities - we love promoting from within
• Paid Training to set you up for success

Responsibilities

• Be the friendly first voice our customers hear--answering calls and helping them get scheduled
• Build real relationships with customers (not just one-and-done conversations)
• Match customers with the right vehicles, services, and next steps
• Keep things organized by documenting customer info in our CRM
• Follow up and stay connected--because great service doesn't stop after one call

Qualifications

• You're a people person with strong communication skills (phone+written)
• Comfortable with computers, data entry, and Microsoft Office
• You can juggle tasks, stay organized, and keep cool under pressure
• Self-motivated but also a team player who takes direction well
• Professional, reliable, and ready to bring a positive attitude every day
• Open to a flexible schedule, including evenings and available to work every other weekend

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.