BDC Representative: Fast-Paced Customer Care & Growth

Automatic Data Processing, Inc.; Hearne (TX); On-site; USD 19,000 - 30,000; Full time

Job summary

Allen Samuels of Hearne Inc in Hearne, TX is hiring a BDC Representative to support customers through calls, emails, and leads. You will schedule appointments, follow up for satisfaction, and maintain CRM records while working closely with sales and service teams to ensure a positive dealership experience.

Ideal candidates have customer service or sales exposure, a professional demeanor, and a willingness to learn and grow with the automotive industry.

Qualifications

• Experience in customer service, retail, or sales encouraged.
• Strong communication and interpersonal skills required.
• Friendly, professional, and outgoing personality desired.
• Good organizational skills and attention to detail.

Responsibilities

• Respond to incoming calls, inquiries, and emails.
• Schedule appointments with customers.
• Follow up to ensure exceptional customer experience.
• Build strong customer relationships and support dealership goals.
• Maintain accurate customer data in the CRM.
• Collaborate with sales and service teams to assist customers.
• Create a welcoming and professional customer experience.

Skills

Customer service

Communication

Organization

Teamwork

Tech adaptability

Tools

CRM system

Job description

Allen Samuels of Hearne Inc in Hearne, TX is hiring a BDC Representative to support customers through calls, emails, and leads. You will schedule appointments, follow up for satisfaction, and maintain CRM records while working closely with sales and service teams to ensure a positive dealership experience.

Ideal candidates have customer service or sales exposure, a professional demeanor, and a willingness to learn and grow with the automotive industry.