BDC Representative

Automatic Data Processing, Inc.; Hearne (TX); On-site; USD 19,000 - 30,000; Full time

Job summary

Allen Samuels of Hearne Inc in Hearne, TX is hiring a BDC Representative to support customers through calls, emails, and leads. You will schedule appointments, follow up for satisfaction, and maintain CRM records while working closely with sales and service teams to ensure a positive dealership experience.

Ideal candidates have customer service or sales exposure, a professional demeanor, and a willingness to learn and grow with the automotive industry.

Qualifications

• Experience in customer service, retail, or sales encouraged.
• Strong communication and interpersonal skills required.
• Friendly, professional, and outgoing personality desired.
• Good organizational skills and attention to detail.

Responsibilities

• Respond to incoming calls, inquiries, and emails.
• Schedule appointments with customers.
• Follow up to ensure exceptional customer experience.
• Build strong customer relationships and support dealership goals.
• Maintain accurate customer data in the CRM.
• Collaborate with sales and service teams to assist customers.
• Create a welcoming and professional customer experience.

Skills

Customer service

Communication

Organization

Teamwork

Tech adaptability

Tools

CRM system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

BDC Representative

Administration Allen Samuels of Hearne Inc, Hearne, TX, US

2 days ago Requisition ID: 1020

Now Hiring: BDC Representative

Are you a people person who enjoys helping customers, building relationships, and working in a fast-paced environment? Allen Samuels is looking for a motivated, customer-focused BDC Representative to join our team!

Whether your background is in customer service, hospitality, retail, or sales, we encourage you to apply. If you enjoy connecting with people, have a positive attitude, and are ready to grow your career, we want to hear from you!

What You’ll Do

• Respond to incoming phone calls, internet leads, emails, and customer inquiries.
• Reach out to potential and existing customers to schedule appointments.
• Follow up with customers to ensure an exceptional experience.
• Build strong relationships with customers and help drive dealership business.
• Maintain accurate customer information and follow-up activities in our CRM system.
• Work closely with the sales and service teams to provide outstanding customer service.
• Help create a welcoming, professional, and positive experience for every customer.

What We’re Looking For

• Experience in customer service, retail, or sales is encouraged — automotive experience is a plus, but not required.
• Strong communication and interpersonal skills.
• A friendly, professional, and outgoing personality.
• Good organizational skills and attention to detail.
• A willingness to learn, take initiative, and work as part of a team.
• Comfort using computers, phones, and other digital tools.
• A customer-first mindset and a positive attitude.
• Opportunity to build a career in the automotive industry.
• Supportive team environment.
• Opportunities to develop your communication, sales, and customer relationship skills.
• A chance to make a real impact on the customer experience.

Ready to Join Our Team?

If you’re energetic, motivated, and enjoy working with people, we’d love to meet you!

Allen Samuels is an equal opportunity employer and welcomes applicants from diverse backgrounds.