BDC Representative - Fast-Paced Auto Dealership Growth

Kia of Round Rock; Round Rock (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental, and Vision plans

Paid Holidays

PTO

Short and Long-Term Disability

Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Wellness Programs

Job summary

Kia of Round Rock is seeking a motivated BDC Representative to drive customer engagement, support sales growth, and create exceptional first impressions across every call and message. This fast-paced role is part of a large Lithia & Driveway network committed to a premium customer-first experience.

This opportunity within a Fortune 200 company offers competitive pay, medical/dental/vision plans, paid holidays & PTO, disability coverage, life insurance, a 401(k), and career development through

Qualifications

• Experienced call center and BDC representatives.
• Customer-facing telemarketing, administrative, retail/hospitality, or business development experience preferred.
• Professional, enthusiastic attitude with customers.
• Proficiency in basic computer systems and CRM tools.

Responsibilities

• Gather accurate customer information to create a database for follow-up and retention.
• Build knowledge of product information, pricing, and dealer promotions.
• Use computer and phone skills in our Internet department to increase appointments, sales and retention.
• Schedule solid appointments from leads, sold/unsold traffic, referrals and service/parts customers.

Skills

Call center experience

BDC experience

Phone presence

Customer service

CRM proficiency

Education

High School diploma or equivalent

Tools

CRM software

Job description

Kia of Round Rock is seeking a motivated BDC Representative to drive customer engagement, support sales growth, and create exceptional first impressions across every call and message. This fast-paced role is part of a large Lithia & Driveway network committed to a premium customer-first experience.

This opportunity within a Fortune 200 company offers competitive pay, medical/dental/vision plans, paid holidays & PTO, disability coverage, life insurance, a 401(k), and career development through