BDC Representative — Fast-Paced Auto Career Growth

Krause Auto Group; Morrow (GA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Free health insurance

401(K) match

HSA contributions

Dental & vision

Paid vacation

Employee discounts

Leadership support

Job summary

Krause Auto Group is seeking a dynamic Business Development Representative to be the first point of contact for customers exploring our vehicles and services. You will help create an outstanding dealership experience while guiding prospects through initial information and next steps.

Join a fast-paced, growth-focused BDC team with opportunities to advance into sales or management roles. Our family-owned organization emphasizes development, promotions from within, and a supportive leadership

Qualifications

• Previous customer service, call center, retail, or sales experience preferred.
• Strong communication and relationship-building skills.
• Positive attitude and team-oriented mindset.

Responsibilities

• Answer inbound customer calls, internet inquiries, and live chat requests.
• Schedule and confirm sales appointments for the dealership team.
• Respond quickly and professionally using phone, email, text, and CRM communication tools.
• Provide customers with initial vehicle and dealership information.
• Assist customers with basic financing information and next steps.
• Follow up consistently with leads that are not yet ready to purchase or missed appointments.
• Maintain accurate customer records and daily activity within the CRM system.

Skills

Customer service

Communication skills

Team player

Professional demeanor

CRM proficiency

Multitasking

Education

High school diploma or equivalent

Tools

CRM software

Job description

Krause Auto Group is seeking a dynamic Business Development Representative to be the first point of contact for customers exploring our vehicles and services. You will help create an outstanding dealership experience while guiding prospects through initial information and next steps.

Join a fast-paced, growth-focused BDC team with opportunities to advance into sales or management roles. Our family-owned organization emphasizes development, promotions from within, and a supportive leadership