Automotive BDC Specialist - Fast-Paced Career Growth

Krause Auto Group; Morrow (GA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Free health insurance option available

401(k) with company match

HSA company contributions

Dental & vision insurance available

Paid vacation, PTO, and holidays

Employee discounts on products and ser

Supportive leadership and team环境

Job summary

Krause Auto Group is seeking energetic, customer-focused individuals to join our growing Business Development Center (BDC) team. As a Business Development Representative, you’ll be the first point of contact for customers interested in our vehicles and services, helping create an outstanding dealership experience.

If you enjoy talking with people, coordinating with the sales team, and thriving in a fast-paced setting, this is a great place to build a rewarding career in the automotive industry.

Qualifications

• Experience in customer-facing roles or call centers.
• Ability to build relationships quickly and communicate clearly.
• Familiarity with CRM systems and basic sales processes.

Responsibilities

• Answer inbound calls, inquiries, and chats from customers.
• Schedule and confirm sales appointments for the dealership team.
• Provide initial vehicle information and assist with basic financing questions.
• Maintain accurate customer records in the CRM and follow up on leads.
• Collaborate with sales leadership to improve customer experience and appointment success.

Skills

Customer service

Call center

Retail sales

CRM proficiency

Multitasking

Education

High school diploma or equivalent

Job description

Krause Auto Group is seeking energetic, customer-focused individuals to join our growing Business Development Center (BDC) team. As a Business Development Representative, you’ll be the first point of contact for customers interested in our vehicles and services, helping create an outstanding dealership experience.

If you enjoy talking with people, coordinating with the sales team, and thriving in a fast-paced setting, this is a great place to build a rewarding career in the automotive industry.