BDC Representative

Pamal Broadcasting; Latham (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Bonus structure

Career growth opportunities

Fast-paced culture

Job summary

Destination Nissan in Latham, NY is hiring a BDC Representative to be the first touch for potential customers via phone, email, text, and chat. You will respond to leads quickly, set appointments, and work closely with the sales team to ensure smooth handoffs.

We offer a competitive hourly wage with a bonus structure and real career growth opportunities in a fast-paced, success-driven culture.

Qualifications

• Experience in BDC, call center, or sales role is a plus.
• High-energy personality with strong communication skills.
• Goal-oriented mindset and competitive drive.
• Excellent organization and attention to detail.
• Tech-savvy with comfort using CRMs and multiple screens.

Responsibilities

• Be the first point of contact for potential customers via phone, email, text, and chat.
• Respond to leads quickly and follow up with precision.
• Set appointments that convert to showroom traffic.
• Collaborate with the sales team to ensure smooth handoffs.
• Maintain a clean and up-to-date CRM system.

Skills

Phone & email outreach

CRM familiarity

Sales & customer service

Communication skills

Team collaboration

Tools

CRM software

Job description

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BDC Representative

Full-Time Latham, NY, US

10 days ago Requisition ID: 1065

Salary Range: $18.00 To $20.00 Hourly

Are you a driven communicator with a passion for sales and customer service?

Destination Nissan, is committed to excellence, innovation, and delivering next-level customer service. Our team is growing, and we're looking for a rockstar BDC Representative to help us dominate the market.

What You'll Do:

• Be the first point of contact for potential customers — via phone, email, text, and chat
• Respond to leads FAST and follow up with precision
• Set appointments that turn into showroom traffic
• Work closely with the sales team to ensure smooth handoffs
• Crush daily, weekly, and monthly performance goals
• Keep our CRM system clean and up-to-date

What We're Looking For:

• High-energy personality with strong communication skills
• Previous experience in a BDC, call center, or sales role is a HUGE plus
• Goal-oriented mindset—you love to win and hate to lose
• Strong organizational skills and attention to detail
• Tech-savvy—you’re comfortable navigating CRMs, phones, and multiple screens
• A team player who thrives in a supportive, competitive environment

What You Get:

• Competitive hourly wage + bonus structure
• Real career growth opportunities—we promote from within
• Fun, fast-paced culture that celebrates success