BDC Internet Sales

LOKEY NISSAN; Clearwater (FL); On-site; USD 40,000 - 100,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Paid time off

Referral program

Vision insurance

Job summary

LOKEY NISSAN in Florida seeks a driven BDC Internet Sales Representative to convert online inquiries into showroom appointments and support the sales team in closing vehicle sales. You will engage internet customers via phone, email, text, and video, building relationships and driving traffic to the dealership.

The ideal candidate is energetic, customer-focused, tech‑savvy, with strong sales and follow‑up skills.

Qualifications

• Experience in automotive sales or BDC preferred.
• Ability to handle high volumes of inquiries with professionalism.
• Excellent phone, email, text and video communication skills.
• Proficiency with CRM and data entry to maintain records.

Responsibilities

• Respond to internet leads quickly and professionally to schedule showroom appointments.
• Make outbound calls and send emails/texts to qualify prospects and drive sales.
• Handle inbound inquiries about vehicles, pricing, features and promotions.
• Build rapport with customers and present suitable vehicle options.
• Maintain accurate records of interactions in the CRM and follow-up tasks.
• Collaborate with the sales team to hand off qualified appointments and customer details.

Skills

Customer service

Sales

CRM

Communication

Follow-up

Tech-savvy

Tools

CRM software

Video conferencing

Job description

LOKEY NISSAN Come join our team!

EXPERIENCE required. The ideal candidate for this position

The BDC Internet Sales Representative is responsible for handling inbound and outbound digital leads, converting online inquiries into showroom appointments, and supporting the sales team in closing vehicle sales. This role serves as the primary point of contact for internet customers, using phone, email, text, and video communication to build relationships and drive traffic to the dealership. The ideal candidate is energetic, customer-focused, tech‑savvy, phone skills, and has strong sales and follow‑up skills.

• Respond to internet leads quickly and professionally, ideally within minutes.
• Make outbound calls, send emails, texts, and use video communication to qualify prospects and schedule sales appointments.
• Handle high volumes of inbound calls, chats, and inquiries about new/used vehicles, pricing, features, and promotions.
• Build rapport with customers, understand their needs, and present suitable vehicle options.
• Maintain accurate records of all customer interactions, notes, and follow‑up tasks in the CRM system.
• Follow up with unsold prospects through structured campaigns to re‑engage them.
• Collaborate closely with the sales floor team by handing off qualified appointments and providing customer details.
• Stay knowledgeable about current inventory, vehicle specifications, incentives, and financing options.
• Meet or exceed monthly targets for appointments set, shows, and sales.
• Update and maintain online vehicle listings and photos when required.
• Participate in training sessions on product knowledge, sales techniques, and BDC processes.

Job Type: Full-time

Pay: $40,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: In person