BDC Manager

Lithia Motors; Old Bridge Township (NJ); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

401(k) Retirement Plan

Paid Holidays & PTO

Short and Long-Term Disability

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia Motors is hiring a BDC Manager for DCH Academy Honda in New Jersey. The role leads the BDC team to maximize lead engagement across phone and internet channels, coaching for optimal results and driving sales performance, with a strong emphasis on leadership and process discipline.

The position offers a high earning potential ($90k–$150k annually) based on performance, with a comprehensive Total Rewards package and opportunities for growth within Lithia’s nationwide dealership network.

Qualifications

• 2+ years of experience as Internet Sales Manager or BDC Manager in a dealership.
• 5+ years of experience as Lead BDC Agent encouraged.
• Ambitious leadership with focus on developing teams and driving results.

Responsibilities

• Coach, train, and lead BDC team on phone & internet communications and sales skills.
• Develop and implement a solid follow-up process and document success rate.
• Effectively manage phone & internet traffic, assigning leads to team members to optimize results.
• Write routine reports and correspondence; calculate commissions and percentages.

Skills

BDC management

Sales leadership

Performance analytics

Marketing ROI reporting

Dealership systems

Tools

eLeads

VinSolutions

Job description

Dealership:L0708 DCH Academy HondaDCH Academy HondaNOW HIRING BDC Managers!Pay: Annual earning potential of $90k to $150k, based on performanceSchedule: Full time, Saturday and evening availability requiredIf you're looking for a fast-paced, challenging, and lucrative role for the next step in your career, this is a perfect fit for you! As one of more than 300 Lithia & Driveway Dealerships nationwide representing over 30 manufacturers in 25 states, there are many opportunities for you to pursue your short and long-term career goals.Our ideal candidate is a dynamic and metric-driven leader who will oversee and optimize our BDC operations. This role requires a seasoned professional with a strong background in managing BDC teams and processes to maximize opportunity generation for sales staff. You will play a key role in coaching, training, and leading your team to ensure every lead is effectively engaged, including hands-on involvement in call handling and follow-ups. Experience with both traditional and digital marketing channels, website coordination, and marketing performance analysis is highly desirable.We’re looking for performance-minded individuals that will help us continue to drive success – apply today to join the nation's largest automotive retailer!What You’ll Bring:2+ years of experience as an Internet Sales Manager or BDC Manager in a dealership settingAdditional experience (5+ years) as a Lead BDC Agent welcomedProgressive growth in responsibility and performanceAmbitious leadership with a passion for developing teams, driving business results, and customer satisfaction and retentionDemonstrated success in overcoming objection and optimizing lead conversion, including “TO” phoning strategiesSkilled in coordinating marketing initiatives and reporting on ROIFamiliarity with dealership management systems, primarily eLeads and VinSolutionsValid driver's license with an acceptable driving recordWhat You'll Do:Coach, train, and lead BDC team members on phone & internet communications & sales skillsDevelop and implement a solid follow-up process and document success rateEffectively manage phone & internet traffic, assigning leads to the appropriate team members to optimize resultsWrite routine reports and correspondence; calculate figures and amounts such as commissions and percentages.Total RewardsThe estimated annual earnings for this position ranges from $90,000 to $150,000. This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes commission based off department net, and bonuses based on Manufacturer Approvability, Total Units, and Flat Rate Hours.Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.We offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.About UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.