BDC Manager

L0815 Sunrise Buick GMC at Wolfchase; Bartlett (IL); On-site; USD 60,000 - 90,000; Full time

Job summary

Sunrise Buick GMC at Wolfchase is seeking a BDC Manager to lead the BDC team, optimize follow-up processes, and manage phone and internet traffic. You will assign leads, train staff on communications and sales skills, and produce routine reports including commission calculations.

The role requires 2+ years of automotive internet/BDC leadership, excellent communication, and a proactive, detail-oriented mindset. Flexibility with evenings, weekends, and holidays is expected.

Qualifications

• High school diploma or equivalent.
• 2+ years automotive internet/BDC manager experience.
• Strong communication and leadership skills.
• Detail-oriented with a sense of urgency and accountability.

Responsibilities

• Manage BDC team members.
• Develop and implement a solid follow-up process and document success rate.
• Ability to multi-task to manage phone & internet traffic.
• Assign leads to team members to optimize results.
• Train team members on phone & internet communications & sales skills.
• Write routine reports and correspondence; calculate figures and percentages (e.g., commissions).
• Other duties as assigned

Skills

Attention to detail

Sense of urgency

Excellent communication

People management

Self-starter

BDC management experience

Education

High School Diploma or equivalent

College degree preferred

Job description

Dealership

Dealership: L0815 Sunrise Buick GMC at Wolfchase Sunrise Buick GMC at Wolfchase Hiring: BDC Manager

Schedule

We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.

Why Join Sunrise Buick GMC at Wolfchase?

If you're passionate about coaching teams, driving performance, and creating exceptional customer experiences, this is your opportunity to take your career to the next level. Join a dealership committed to growth, development, and success for both our employees and customers.

What You'll Do

• Manage BDC team members
• Develop and implement a solid follow-up process and document success rate.
• Ability to multi-task to manage phone & internet traffic.
• Managing assignment of leads to the appropriate team members to optimize results
• Training team members on phone & internet communications & sales skills.
• Write routine reports and correspondence; calculate figures and amounts such as commissions and percentages.
• Other duties as assigned

What You'll Bring

• Strong attention to detail
• Sense of urgency
• Excellent communication
• Self-starter with a proven track record of successful people management skills.
• High School Diploma or equivalent.
• College Degree preferred.
• Must have minimum two (2) + years' experience as an automotive internet/BDC manager.
• Preferable knowledge of working Microsoft Word, computer literate/knowledge, data entry skills.
• Acceptable driving record and a valid driver's license in your state of residence.

Total Rewards

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential. High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!