BDC / INTERNET SALES Representative

SYNERGY AUTO DEALS LLC; Florida; On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Team environment

Growth opportunities

Promotions from within

Customer-first culture

Job summary

Synergy Auto Deals in Florida is seeking a talented BDC Sales and Customer Service team member to handle internet leads, phone calls, and showroom inquiries. You will schedule appointments for test drives and follow up to ensure customer satisfaction and repeat business.

The role emphasizes strong communication, internet savvy, and the ability to log and manage customer data. A college background is welcomed for expansion into the finance/sales track.

Qualifications

• Customer service or sales background; willingness to change career
• Previous customer service experience
• Previous call center or Internet sales experience a plus
• Must be Internet savvy with good computer and organizational skills

Responsibilities

• Handle internet leads and incoming calls from customers
• Respond to inquiries promptly and provide information on available stock
• Maintain a customer database to capture repeat business
• Schedule test drives and vehicle deliveries for interested buyers
• Disclose terms of sales and review them with dealership management

Skills

Customer service

Sales

Communication skills

Internet savvy

Organizational skills

Follow-up skills

Bilingual

Education

College graduate

Job description

Job Description

Synergy Auto Deals is looking for talented and outgoing individuals for our BDC Sales and Customer Service Team BDC/Internet Sales Representatives will be responsible for handling all incoming phone calls and internet leads, as well as confirming sales appointments and performing long-term follow-up on all unsold customers (e.g., internet leads, showroom visits, and incoming calls). BDC Representatives will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources.

Job Responsibilities:

• Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or in person)
• Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock.
• Maintain an ongoing customer database to capture repeat business
• Monitor company website vehicle specifications and availability
• Schedule appointments with interested buyers for test drives and delivery of vehicles
• Disclosing terms of sales with consumers and reviewing sales with dealership management

Job Requirements:

• The ideal candidate has customer service and/or a general sales background of some sort, is a hard working professional with experience providing exceptional customer service and looking to make a career change, or a college graduate looking to pursue a career in sales.
• Previous customer service experience
• Previous call center and/or Internet sales experience a plus
• Sales experience is a plus, NOT required
• Requires strong communication skills in order to work most effectively with customers
• Must be Internet savvy, have good computer skills and excellent organizational skills to help keep track of all sales leads and to keep the website data up-to-date
• Excellent follow through and follow up skills
• Bilingual a plus!

Company Description

Synergy Auto Deals is seeking for a Skilled and Enthusiastic Finance Manager with customer service, retail, service, or sales industry experience to join our team at our fast growing dealership

• Team environment - everyone here wants and encourages others to succeed!
• Consistent, steady management team that is always there for ongoing training, support and to answer questions and help you achieve your goals
• A company that is truly concerned about your growth and development
• We promote from within for management for the right candidates.
• We practice teamwork and treat each other with the same respect we afford our family and friends.
• We believe we should treat every customer as we would our best friend
• Friendly, professional business environment with a great reputation!