Internet/BDC Sales Representative

Red-Mccombs; San Antonio (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401K

Health Insurance

Dental Insurance

Life Insurance

Paid Vacation

Paid Holidays

Christmas Bonus

Tenure bonus

Job summary

Red-Mccombs in San Antonio, TX is seeking a Full-time BDC Representative for our sales team. You will follow up with customers after vehicle inquiries, handle inbound calls, and schedule appointments.

The ideal candidate is enthusiastic, has strong communication, and can multi-task while delivering professional customer service. Bilingual abilities are a plus.

Qualifications

• Strong communication and customer service skills.
• Experience in dealership customer service or sales is a plus.
• Bilingual is a plus.
• Ability to multi-task efficiently and pay attention to detail.

Responsibilities

• Follow up with customers after vehicle inquiries and schedule sales appointments.
• Handle inbound phone calls and respond to inquiries via email, phone, and text.
• Follow up & reschedule no-show appointments.
• Ensure customers' visits meet expectations and close the sale.
• Collaborate with the sales team to meet goals.

Skills

Customer service

Communication

Negotiation

Phone etiquette

Multitasking

Bilingual (plus)

Tools

CRM

Job description

Description

• We are looking for a Full-time BDC Representative for our sales department who will be responsible for successfully following up with customers after their vehicle inquiries, handling inbound phone calls and scheduling sales appointments.
• Provide excellent customer service and maintain a high level of professionalism with customers and working to establish a positive rapport with every customer.
• Answer incoming calls
• Answer customer online inquires by email, phone, and text
• Follow up & reschedule no show appointments
• Follow up with customers to ensure their visit was to satisfaction
• Work with our sales department to ensure customers' needs are being met.
• Reach sales and appointment goals

Benefits

• 401K
• Health Insurance
• Dental Insurance
• Life Insurance
• Paid Vacation
• Paid Holidays
• Christmas Bonus
• Tenure bonus

Requirements

• Enthusiastic and motivated individual seeking an opportunity to be successful
• Outgoing with a friendly personality, especially while handling objections & negotiating pricing
• Possess strong communication and customer service skills
• Previous dealership customer service or sales experience a huge plus
• Bilingual is a plus
• Ability to multi-task efficiently
• Computer literacy
• Attention to detail to ensure accurate pricing/information given at all times