A leading automotive dealership is seeking a BDC Manager to oversee daily operations and manage a dedicated team. Responsibilities include recruiting and training BDC staff, overseeing customer communications, and analyzing performance metrics to ensure high-quality service. The ideal candidate should have experience in internet sales and strong leadership skills. Benefits include medical, dental, retirement plans, and more. Join us to shape the future of automotive customer service.
Qualifications
Successful track record in Internet sales or BDC management.
Ability to manage high call volumes and internet leads.
Strong leadership and organizational skills.
Responsibilities
Oversee daily BDC department operations.
Recruit and train BDC staff.
Prepare call results reports for BDC staff.
Skills
Internet sales experience
Call management
Organizational skills
CRM and DMS familiarity
Team training experience
Education
High school diploma/GED
Job description
A leading automotive dealership is seeking a BDC Manager to oversee daily operations and manage a dedicated team. Responsibilities include recruiting and training BDC staff, overseeing customer communications, and analyzing performance metrics to ensure high-quality service. The ideal candidate should have experience in internet sales and strong leadership skills. Benefits include medical, dental, retirement plans, and more. Join us to shape the future of automotive customer service.