BDC Customer Care & Showroom Appointment Specialist

Thomas-Auto-Grou; Romeoville (IL); Presencial; USD 36.000 - 48.000; Jornada completa

Descripción de la vacante

Thomas Auto Group in Romeoville, IL is seeking a BDC Customer Care Specialist to coordinate all incoming requests by phone or online, search for potential sales leads, and book showroom appointments.

You will work closely with the BDC Manager and team to ensure lead opportunities are tracked in the CRM, perform tours of the sales department, stay informed about new products and services, and participate in training and sales meetings.

Formación

• Strong customer service skills.
• Positive, approachable demeanor.
• Open to training and development.

Responsabilidades

• Coordinate all incoming requests by telephone or online.
• Search for potential sales leads and book showroom appointments.
• Collaborate with BDC Manager and team to ensure lead opportunities are tracked in CRM.

Conocimientos

Customer service

Positive attitude

Willingness to learn

Descripción del empleo

Thomas Auto Group in Romeoville, IL is seeking a BDC Customer Care Specialist to coordinate all incoming requests by phone or online, search for potential sales leads, and book showroom appointments.

You will work closely with the BDC Manager and team to ensure lead opportunities are tracked in the CRM, perform tours of the sales department, stay informed about new products and services, and participate in training and sales meetings.