Business Development Coordinator

Anderson Automotive Group; Sanford (NC); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Base salary plus bonus

401k with company match

Health benefits

Job summary

Anderson Automotive Group is seeking a motivated Business Development Coordinator at Fred Anderson Toyota of Sanford. This role handles internet sales inquiries, sets appointments with sales professionals, and provides exceptional customer service.

Training is provided and a base plus bonus structure supports career growth. The position emphasizes follow-up with leads, teamwork with sales and dealership staff, and effective use of CRM systems.

Qualifications

• Prior customer service experience is required.
• Strong teamwork and positive attitude are essential.
• Good time management and listening skills are needed.
• Organizational skills and attention to detail are important.
• Proficiency with basic computer software is expected.

Responsibilities

• Answer customer inquiries via phone, email, and live chat.
• Schedule appointments for Internet sales leads and follow up for 90 days.
• Provide product information and direct customers to dealership resources.
• Maintain CRM entries and stay up to date on inventory and processes.
• Support with getting vehicles fueled and forwarded to detail.

Skills

Customer service

Teamwork

Positive attitude

Time management

Listening

Organizational skills

Education

High school diploma or equivalent

Tools

CRM system

Job description

Business Development CoordinatorYou may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.# Driven to Lead## Business Development CoordinatorApply: Fred Anderson Toyota of Sanford: Full time: Posted Today: R2883***Do you enjoy helping people? Self-motivated? Love providing outstanding customer service?*** **If this sounds like you, we want you on our team!****Our Fred Anderson location is looking for sales appointment setters/BDC reps. Why work with us?*** **5-day work weeks - CLOSED ON SUNDAYS*** **Flexible Saturday shifts*** **No prior automotive experience needed - Training is provided*** **Competitive pay plans with base + bonus**Our sales appointment schedulers/BDC reps are the initial contact for Internet sales leads. The main objective is to assist guests with product information questions and set them up with an appointment to meet with a sales professional.**What we offer:*** A culture of caring, belonging, and respect for everyone* Managers that people want to work with* Career growth and advancement* Leadership development, innovative training, and learning systems* Competitive compensation plans* 401k retirement plans with company match* Comprehensive health benefits packages, including telehealth and behavioral health services* Industry-leading maternity and paternity leave* Relocation packages* Paid employee referral program* Recognition and bonus programs* Paid time off, bereavement, and vacation benefits* Employee discounts on parts, service, vehicle purchases, and local entertainment**Responsibilities:*** Answer customer calls and establish follow-up with sales appointments* Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates* Continuous follow-up with interested leads for 90 days as well as following up with leads that are not ready to make an appointment or no-show* Provide customers with product information and direct them to appropriate dealership resources* Participate in team and process development sessions- keeping positive relationships with teammates, sales teams, and dealership management* Utilize CRM tracking system daily* Walking the lot to stay up to date on inventory* Assisting with getting vehicles fueled up and over to our detail departments**Qualifications:*** Prior customer service experience* Excellent teamwork skills* Positive and hardworking demeanor* Strong computer skills with the ability to use computer software* Eagerness to improve and collaborative attitude* Time management skills* Strong listening skills with ability to build rapport with others* Organizational skills* Valid Driver’s license with acceptable motor vehicle record* High school diploma or equivalent**Why Automotive:****Career growth:** Endless opportunities for career development within our organization, with development programs and training to get you where you want to be.**Stability:** Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities**Technology:** There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.### About USThe Anderson Automotive Group is a family owned and operated business with over sixty five years of history. Our franchise car dealerships represent world class manufacturers in some of the best markets in the Southeast. Founded in 1955, our roots run deep in our communities with leadership, involvement and philanthropy. We take pride in operating at a high level. Our focus stretches beyond the car industry. We strive to be a progressive, world class retailer and service provider.