BDC Coordinator

Advantage Chrysler Dodge Jeep Ram; Florida; On-site; USD 21,000 - 30,000; Full time

Job summary

Sullivan Automotive Group is seeking a self-motivated BDC Representative to join our team. This entry-level role focuses on outbound calls and timely customer engagement to generate and nurture automotive leads.

You will handle 150+ outbound calls daily, send 100+ texts and emails, and document every interaction with clear notes. A bilingual candidate with basic automotive knowledge is preferred, and no prior experience is required for qualified individuals.

Qualifications

• Must be able to make 150+ outbound calls per day.
• Able to send 100+ texts and emails per day.
• Bilingual preferred; automotive experience is a plus.
• Excellent phone communication and customer relation skills.

Responsibilities

• Drive outbound calling to generate and nurture automotive leads.
• Record detailed notes to document customer needs and next steps.
• Collaborate with team to respond to inquiries and move leads through the funnel.

Skills

Phone communication

Outbound calling

Customer service

Lead management

Tools

CRM software

Job description

Sullivan Automotive Group is seeking Self Motivated individual for our BDC Department. We are in need of someone who wants to build a career, the amount of leads we are receiving exceeds the manpower we currently have and need to add to our family.

Experience preferred

• Ability to communicate well on the phone is a must
• Ability to handle "Start to Finish" sales process on a significant load of high quality leads
• Must be able to complete daily tasks, Ability to make 150+ quality outbound calls per day. Ability to send 100+ texts and emails per day.
• Ability to handle customer objections, to respond to leads and messages in a timely manner, ability to leave detailed notes to ensure the customers needs and wants are documented.
• Must be a team player Preferably Bilingual 1 + year Automotive Experience

Summary

As a BDC Representative, you will be instrumental in driving customer engagement and sales growth through effective communication and exceptional customer service. This entry-level position requires core skills in English, sales, and customer relations, while premium skills in negotiation and CRM software will enhance your performance. You will focus on outbound calling and business development to generate leads and nurture client relationships. Join our team to develop your skills in a supportive environment, where no prior experience is necessary, and contribute to our organization's success in a dynamic sales landscape.