BDC Agent: Drive Appointments & Customer Growth

Matt Bowers Chevy Metairie; Metairie (LA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Performance incentives

Career growth and training

Team oriented environment

Automotive industry career

Job summary

Matt Bowers Chevy Metairie is hiring a BDC Agent to enhance customer contact, schedule vehicle appointments, and support sales growth. You will handle calls, texts, and emails, following up with prospects and maintaining accurate records.

The role emphasizes a friendly, professional service mindset and the ability to thrive in a fast-paced dealership environment. The position offers competitive pay with incentives, training, and career growth within the automotive team.

Qualifications

• Excellent communication and telephone skills.
• Friendly, professional, and customer-service-oriented attitude.
• Strong follow-up, organization, and time-management skills.
• Basic computer skills and ability to learn dealership software.
• Previous automotive, sales, call center, or customer service experience is a plus.
• Ability to work in a fast-paced, goal-oriented environment.

Responsibilities

• Answer incoming phone calls, text messages, and internet leads.
• Follow up with prospective customers via phone, email, and text.
• Schedule appointments for vehicle sales and test drives.
• Contact potential customers and follow up with previous leads.
• Maintain accurate customer information.
• Confirm appointments and help improve traffic.
• Provide excellent customer service and support the service team.

Skills

Communication

Customer service

Follow-up

Organization

Time management

Computer skills

Software literacy

Auto sales experience

Fast-paced environment

Job description

Matt Bowers Chevy Metairie is hiring a BDC Agent to enhance customer contact, schedule vehicle appointments, and support sales growth. You will handle calls, texts, and emails, following up with prospects and maintaining accurate records.

The role emphasizes a friendly, professional service mindset and the ability to thrive in a fast-paced dealership environment. The position offers competitive pay with incentives, training, and career growth within the automotive team.