Dynamic BDC Agent: Drive Appointments & Growth

Crossroads-Chevrolet; Mount Hope (WV); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Professional training & development

Career advancement opportunities

Team environment

Growth with Mills Auto Group

Job summary

Beckley Chevrolet in Beckley, West Virginia is seeking a motivated BDC Agent to join our fast-paced team. You will respond to inquiries, nurture leads, and set qualified appointments while maintaining accurate CRM records.

A positive, goal-driven attitude and strong communication skills are essential. We offer training, a team-oriented environment, and opportunities for career growth within Mills Auto Group.

Qualifications

• Excellent communication and phone skills.
• Positive attitude and a strong desire to succeed.
• Self-motivated with ability to work toward performance goals.
• Strong organizational skills and attention to detail.

Responsibilities

• Respond quickly and professionally to incoming internet leads, phone calls, and customer inquiries.
• Make outbound calls, send text messages, and follow up with prospective customers.
• Set qualified sales appointments and maximize appointment show rates.
• Follow up with unsold showroom traffic and previous customers.
• Maintain accurate customer information and activity records in our CRM system.
• Work closely with the sales team and management to maximize sales opportunities.
• Consistently meet and exceed daily, weekly, and monthly performance goals.
• Provide an outstanding customer experience with every interaction.

Skills

Communication

Phone skills

Organizational skills

CRM software

Job description

Beckley Chevrolet in Beckley, West Virginia is seeking a motivated BDC Agent to join our fast-paced team. You will respond to inquiries, nurture leads, and set qualified appointments while maintaining accurate CRM records.

A positive, goal-driven attitude and strong communication skills are essential. We offer training, a team-oriented environment, and opportunities for career growth within Mills Auto Group.