BDC Representative

Lithia & Driveway; Ramsey (NJ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Job summary

Prestige Lexus of Ramsey, part of Lithia & Driveway, is hiring BDC Administrators to join our Sales Department in Ramsey, NJ. You will be the first contact for customers, handling inbound leads via phone, email, and online chat while scheduling appointments for the sales team in a fast-paced automotive environment.

The position offers an uncapped earning potential of $60k-$80k+ annually based on performance, with a base hourly wage of $16 and additional bonuses.

Qualifications

• 3+ years in call center, telemarketing, or business development.
• Experience in retail, hospitality, or administrative roles welcomed.
• Familiarity with basic computer systems and CRM tools.
• Proficient in converting leads and overcoming objections over the phone.
• Demonstrated commitment to customer satisfaction and retention.

Responsibilities

• Gather accurate customer information to create a database for continual follow-up and retention.
• Schedule solid sales appointments with various leads and customers.
• Develop knowledge of product information, pricing, and dealership promotions.
• Utilize computer and phone skills in the BDC Department to increase appointments and sales.

Skills

Call center experience

Lead conversion

Objection handling

Customer retention

CRM proficiency

Education

High School graduate or equivalent

Tools

CRM tools

Job description

Dealership:L0768 Prestige Lexus of RamseyPrestige Lexus of RamseyNOW HIRING BDC Administrators in our Sales Department!Pay: Uncapped earning potential of $60k-$80k+ annually based on performanceSchedule: Full time, Saturday availability required with one weekday offPrestige Lexus in Ramsey, NJ is hiring a motivated Business Development Representative to join our growing sales team. You'll be the first contact for customers exploring new and used Lexus vehicles, managing inbound leads via phone, email, and online chat while scheduling appointments for our sales team. If you're a driven, customer-focused professional with strong communication skills and a passion for the automotive industry, this is your opportunity to build a rewarding career with one of the region's most trusted Lexus dealerships.If you're looking for competitive pay, growth potential, and a supportive team environment - Put Your Career in Gear and apply today!What You'll Bring3+ years of call center, telemarketing, or business development experienceAdditional experience in retail, hospitality, or administrative roles welcomedFamiliarity in basic computer systems and CRM toolsProficient in converting leads and overcoming objection over the phoneDemonstrated commitment to customer satisfaction and retentionWhat You'll DoGather accurate customer information to create a database for continual follow-up and retentionSchedule solid Sales appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads, and service and parts customers.Develop knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.Utilize computer and phone skills within our BDC Department to increase appointments, sales, and customer retention.Total RewardsThe hourly wage for this position is $16.00 with additional bonuses based on individual appointments shown/sold and manufacturer approvability. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.We offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.About UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.