Barback, Lobby Cafe

Dorchester Collection; Beverly Hills (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Complimentary stays with breakfast

50% off dining

Service training programs

Employee events

Free meals on duty

Discount platform access

Job summary

The Beverly Hills Hotel, a Dorchester Collection property, is seeking a Lobby Cafe Barback in Beverly Hills, USA. You will support bar operations, guest experiences, and daily service in a luxury setting, joining a team celebrated for excellence and development opportunities.

Compensation is hourly with benefits including hotel employee discounts, training programs, meals on duty, and special events. The role requires energy, attentiveness, and a passion for hospitality.

Qualifications

• Ambassadors of our Vision, Values and culture.
• English is the primary language used in our hotel.
• Strong communication skills with a customer service focus.
• Attention to detail is critical for this role.
• We value Working Together and a collaborative mindset.

Responsibilities

• Ensure guests have an excellent bar experience, including setup and maintenance.
• Keep the bar fully stocked with glassware, beverages, ice and garnishes.
• Assist with weekly inventory and organize deliveries and stock.
• Cultivate relationships with guests, recognizing in-house and MLA guests.
• Accommodate dietary restrictions and special occasion requests with care.
• Report and help correct imperfections; collaborate with other hotel departments.
• Maintain open communication to ensure alignment across the team.
• Represent The Beverly Hills Hotel with pride and uphold the pledge.

Skills

Customer service

Communication

Attention to detail

English proficiency

Job description

We care about your career and are known for having the absolute best people in the industry. When you join us as Lobby Cafe Barback, you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What we're up to

Ushering in an exciting new era of dining and entertainment experiences complemented by world class design and signature style, the iconic Beverly Hills Hotel, a Dorchester Collection property, is unveiling a series of exceptional food and beverage venues slated to open this December – a glamourousSupper Club, chicLobby Café, and a world-classHotel Bar. These new outlets will showcase a variety of culinary concepts and elevated cocktail moments enhanced by live entertainment.

Join a historic legacy and lead the first major transformation of The Beverly Hills Hotel since the 1940s. As a part of this landmark expansion, you will help to bringthese captivating new outletsto life. This rare opportunity invites you to bring fresh, modern flair to the "Pink Palace," blending the hotel’s timeless heritage with forward momentum to maintain its enduring relevancy and set a new benchmark in luxury hospitality.

What you'll get

• Complimentary stays with breakfast included in all 10 Dorchester Collection hotels – stay once a year at each hotel!(Subject to availability and seniority terms)
• 50% off at bars and restaurants within all of our Dorchester Collection hotels
• World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)
• Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala
• Free Meals on Duty
• Exclusive Access to a discount platform featuring 1000s of retailers

As a Barback at The Beverly Hills Hotel, your compensation will be $25.54 per hour.

What you'll do

A day in the life of a Lobby Cafe Barback demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all the tasks that our Barbacks accomplish would be lengthy, but the list below is essential to know.

• Our Barbacks are responsible for ensuring our guests have an excellent bar experience throughout their visit. This includes bar setup and maintenance, assisting with all guest and service requests, and upholding our service standards at all times.
• Our Barbacks are responsible for ensuring the bar is fully stocked at all times, including glassware, wine, beer, soda, water, juices, ice and garnishes. It is of utmost importance that the bar is always ready to perform at its best.
• Our Barbacks assist with weekly inventory, keeping track of what is needed and helping to put inventory away upon delivery, ensuring the bar is always well-supplied and organized.
• Our Barbacks play an essential role in cultivating relationships with our guests, including recognizing in-house and MLA guests, ensuring every guest receives nothing but the best experience.
• Sometimes our guests have special requests involving dietary restrictions, drink and garnish preferences, and even special occasions. Our Barbacks assist by ensuring every detail is accounted for with attentiveness and care.
• Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our Barbacks are relied upon to report these and work with several other positions to correct.
• Communication is what keeps our departments running perfectly. Our Barbacks maintain open communication with other departments and the extended hotel team to ensure alignment across the board.
• Our Barbacks are genuinely passionate about what they do. They represent The Beverly Hills Hotel with pride, always upholding the principles, goals and policies of The Beverly Hills Hotel Pledge.

The items shared are essential. However, to ensure consistency, Lobby Cafe Barbacks are provided with specifics on how we care for their department and our hotel. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to walk and stand for up to 8 hours. Ability to bend, stoop, crouch, use hand, finger and wrist dexterity. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. Due to the nature of the hospitality industry, employees are required to work varying schedules, including holidays, to accommodate the business and demands of the hotel.

What you'll bring

• All of our employees are ambassadors of our Vision, Values and culture. Our Barbacks do this with all they do.
• You’ll bring your unique personality and passion to the role and the team.
• English is the primary language used in our hotel. Our Barbacks must feel comfortable communicating in this language.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• Attention to detail is critical for this role.
• We pride ourselves in nurturing an environment where Working Together is a must. Our Barbacks are our biggest champions of this.

Job Location

USA

Location

9641 Sunset Blvd 90210 Beverly Hills

Our Hotels

We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy., which is an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.

EOE: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. We are an equal opportunity employer with a commitment to diversity.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act.

Reference

2026-6509