Banquets Director - Lead Luxury Events & Guest Experience

BHC; Tulsa (OK); On-site; USD 70,000 - 90,000; Full time

Job summary

A prominent hospitality firm in Tulsa is looking for a Director of Banquets to oversee all aspects of the Banquets Department while ensuring the highest service standards for guests. Responsibilities include managing staff performance, conducting pre-shift meetings, and handling guest interactions to guarantee satisfaction. The ideal candidate will have extensive F&B experience, management background in a luxury environment, and excellent communication skills. Join a dynamic team dedicated to hospitality excellence.

Qualifications

• 5+ years of F&B experience in Banquets, with 2 years in management.
• Ability to work under pressure and maintain service standards.
• Fluent communication skills in English.

Responsibilities

• Manage all aspects of the Banquets Department.
• Conduct pre-shift meetings and inspect training of staff.
• Ensure guest satisfaction and handle complaints.

Skills

Communication skills

Organizational skills

Customer service

Food service knowledge

Education

Bachelor’s degree in hospitality management

Tools

Delphi

Workday

ProfitSword

Infor

Job description

A prominent hospitality firm in Tulsa is looking for a Director of Banquets to oversee all aspects of the Banquets Department while ensuring the highest service standards for guests. Responsibilities include managing staff performance, conducting pre-shift meetings, and handling guest interactions to guarantee satisfaction. The ideal candidate will have extensive F&B experience, management background in a luxury environment, and excellent communication skills. Join a dynamic team dedicated to hospitality excellence.