Banquet Set-Up & Guest Service Specialist

Accor; San Francisco (CA); On-site; USD 39,266 - 55,925; Full time

Job summary

Fairmont San Francisco seeks a Banquet Associate to deliver professional service in a fast-paced hotel banquet environment. You will set up, break down and maintain banquet spaces, handling guest requests with attentiveness and a calm, courteous demeanor.

Experience in guest service and strong communication abilities are valued, along with reliability and teamwork to support events across the property. The role is based on-site with an hourly wage.

Qualifications

• Previous guest service experience preferred.
• Excellent communication and organizational skills.
• Strong interpersonal and problem solving abilities.
• Highly responsible & reliable.
• Ability to work well under pressure in a fast paced environment.
• Ability to work cohesively as part of a team.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.

Responsibilities

• Consistently offers professional, engaging and friendly service
• Set-up, break down and clean banquet rooms
• Special requests and tasks dictated by the hotel
• Maintain work area clean

Skills

Guest service

Communication

Interpersonal skills

Problem solving

Teamwork

Calm under pressure

Job description

Fairmont San Francisco seeks a Banquet Associate to deliver professional service in a fast-paced hotel banquet environment. You will set up, break down and maintain banquet spaces, handling guest requests with attentiveness and a calm, courteous demeanor.

Experience in guest service and strong communication abilities are valued, along with reliability and teamwork to support events across the property. The role is based on-site with an hourly wage.