Banquets Houseperson

Accor; San Francisco (CA); On-site; USD 39,266 - 55,925; Full time

Job summary

Fairmont San Francisco seeks a Banquet Associate to deliver professional service in a fast-paced hotel banquet environment. You will set up, break down and maintain banquet spaces, handling guest requests with attentiveness and a calm, courteous demeanor.

Experience in guest service and strong communication abilities are valued, along with reliability and teamwork to support events across the property. The role is based on-site with an hourly wage.

Qualifications

• Previous guest service experience preferred.
• Excellent communication and organizational skills.
• Strong interpersonal and problem solving abilities.
• Highly responsible & reliable.
• Ability to work well under pressure in a fast paced environment.
• Ability to work cohesively as part of a team.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.

Responsibilities

• Consistently offers professional, engaging and friendly service
• Set-up, break down and clean banquet rooms
• Special requests and tasks dictated by the hotel
• Maintain work area clean

Skills

Guest service

Communication

Interpersonal skills

Problem solving

Teamwork

Calm under pressure

Job description

Company DescriptionSince 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.

Company DescriptionSince 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street. Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at http://www.fairmont.com/ to find out more about our company. EOE/M/F/D/V

Job Description

Reporting to the Banquet Manager, responsibilities and essential job functions include but are not limited to the following:

• Consistently offers professional, engaging and friendly service
• Set-up, break down and clean banquet rooms
• Special requests and tasks dictated by the hotel
• Maintain work area clean
• Your experience and skills include:
• Previous guest service experience preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Hourly Rate: $34.55 USD Gross per hour

Qualifications

• Constant standing and walking throughout shift
• Constant lifting and occasionally lifting up to 40 lbs
• Frequent kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps

Additional Information All your information will be kept confidential according to EEO guidelines.