Server Banquet - InterContinental Mark Hopkins

IHG Hotels & Resorts; San Francisco (CA); On-site; USD 22,457 - 31,985; Full time

Job summary

IHG Hotels & Resorts in San Francisco invites you to join our banquet team as a Banquet Server. You will deliver attentive service at weddings, galas, corporate meetings, and special events, overseeing setup, service, and breakdown with the warm hospitality our hotel is known for.

You should be service-focused, reliable, and able to work evenings, weekends, and holidays. Previous banquet, restaurant, or catering experience is preferred; the role involves lifting up to 50 lb, standing for long

Qualifications

• Service-focused; prior banquet, restaurant, catering, or hospitality experience is preferred.
• Ability to lift up to 50 lb (23 kg) and stand for long periods.
• Flexible schedule including evenings, weekends, holidays, and early mornings.

Responsibilities

• Set up banquet rooms per event specifications (tables, chairs, linens, settings).
• Provide attentive food and beverage service during banquets, receptions, meetings and events.
• Serve plated meals, buffets, hors d'oeuvres, desserts, and beverages to guests.
• Clear tables, assist with breakdown and room resets for upcoming events.
• Maintain clean, organized work areas and ensure presentation standards are met.
• Coordinate with banquet captains, culinary teams, and servers to deliver seamless service.

Skills

Guest service

Hospitality experience

Teamwork

Flexibility

Job description

About Us

Perched atop historic Nob Hill, our luxury hotel has welcomed distinguished guests, celebrations, and memorable events for generations. Known for timeless elegance, exceptional service, and legendary hospitality, we take pride in creating unforgettable experiences for every guest. Joining our team means becoming part of a legacy built on service excellence, teamwork, and genuine hospitality.

Banquet Server

Pay: $19.76/hour

About The Role

Exceptional events are made possible by exceptional service. As a Banquet Server, you will play a key role in creating memorable experiences for our guests by providing attentive, professional service at weddings, galas, corporate meetings, and special events. You will work closely with the banquet team to ensure every event is executed flawlessly, from setup to service to breakdown, while delivering the warm hospitality our hotel is known for.

Day‑to‑Day Responsibilities

• Set up banquet rooms according to event specifications, including tables, chairs, linens, place settings, and service stations.
• Provide friendly, attentive food and beverage service during banquets, receptions, meetings, and special events.
• Serve plated meals, buffets, hors d'oeuvres, desserts, and beverages while maintaining high service standards.
• Anticipate guest needs and respond promptly to requests to ensure an exceptional dining experience.
• Clear tables efficiently and assist with event breakdown and room reset for upcoming functions.
• Maintain clean, organized work areas and ensure banquet spaces meet cleanliness and presentation standards.
• Work closely with banquet captains, culinary teams, and fellow servers to deliver seamless event service.
• Report any equipment issues, safety concerns, or supply shortages to your supervisor.
• Follow all food safety, sanitation, and alcohol service regulations.
• Wear your uniform with pride and represent the hotel’s commitment to excellence.
• Take on other duties as assigned to support the banquet and food & beverage team.

Requirements

• Service‑focused – Previous banquet, restaurant, catering, or hospitality experience is preferred, but a positive attitude and willingness to learn are equally valued.
• Strong – You will regularly lift, carry, push, and pull trays, tables, chairs, and equipment weighing up to 50 lb (23 kg). Frequent standing, walking, bending, and reaching are required.
• Flexible – Banquet events often take place during evenings, weekends, holidays, and early mornings; availability for a varied schedule is essential.
• Team‑oriented – You will thrive in a fast‑paced environment and work collaboratively to ensure every event runs smoothly.
• Professional – You will present yourself with confidence, courtesy, and attention to detail while interacting with guests and colleagues.
• Compliant – You will meet all local food handling and responsible alcohol service requirements and be fluent in the local language.
• Reliable – Punctuality, dependability, and a commitment to delivering outstanding guest service are essential.

Benefits

• Salary range: $19.76/hour (the lowest to highest pay scale varies by experience and factors such as performance, shift, travel requirements, and business needs).
• Pay may be modified in the future based on multiple factors.

Equal Opportunity Employer

EEO Is The Law. Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity are all welcome. If you require reasonable accommodation during the application process, please let us know.

If you enjoy creating memorable guest experiences, thrive in a team environment, and take pride in delivering exceptional service, we would love to welcome you to our banquet team.