Banquet Set Up Attendant (part-time evenings)

BENCHMARK; Roanoke (VA); On-site; USD 17,000 - 24,000; Part time

Job summary

Pyramid Roanoke & Conference Center seeks a part-time Evening Banquet Set-Up Attendant to prepare, set up, and breakdown banquet spaces for conferences and events. You will work evenings, weekends, and holidays as required, delivering high-quality guest experiences through meticulous setup and teamwork.

Successful candidates will have prior banquet or event setup experience, strong customer service, and the physical ability to lift up to 70 pounds.

Qualifications

• Must be at least 18 years of age.
• Previous banquet setup, hospitality, event setup, warehouse, or related experience preferred.
• Ability to meet the physical demands of the position, including heavy lifting up to 70 pounds and standing for long periods.

Responsibilities

• Assemble and arrange conference and banquet equipment per event orders.
• Set up and break down banquet rooms, classrooms, ballrooms, and meeting spaces.
• Move convention materials, registration supplies, and event materials across the property.
• Refresh meeting spaces during meals and breaks; assist with guest needs during events.
• Maintain awareness of ongoing events and coordinate with Banquet, Culinary, and Conference Services teams.

Skills

Customer service

Communication

Teamwork

Physical stamina

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.About our property:The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting a total of 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit the needs of every guest. In addition to its accommodations and dining options, the Hotel Roanoke & Conference Center features exceptional facilities for both business and leisure travelers. The hotel boasts over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State-of-the-art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success. Overall, with its rich history, elegant accommodations, exceptional dining options, and prime location, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm.What you will have an opportunity to do:The Hotel Roanoke & Conference Center is seeking a highly motivated and dependable Part-Time Evening Banquet Set-Up Attendant to join our team. This individual is responsible for the setup, preparation, maintenance, and breakdown of banquet rooms and meeting spaces for conferences, weddings, social events, and other functions.If you have experience setting up banquet events, enjoy working as part of a team, take pride in creating memorable guest experiences, and aren't afraid of hard work, we'd love to hear from you. This is a tremendous opportunity to grow and learn at one of Virginia's premier hospitality destinations.Position SummaryThe Banquet Set-Up Attendant ensures all meeting and event spaces are prepared according to event orders and Conference Services standards. This role is critical to delivering exceptional guest experiences and requires flexibility, attention to detail, teamwork, and the ability to perform physically demanding work.SchedulePart-Time PositionEvening availability requiredMust be available to work weekends and holidays as business demands dictateHours vary based on event schedules and operational needsEssential Job DutiesAssemble and arrange conference and banquet equipment in meeting rooms according to event orders and Conference Services standards.Set up and break down banquet rooms, classrooms, ballrooms, and meeting spaces for a variety of events and functions.Perform daily thorough cleaning of ballrooms, classrooms, meeting rooms, and event spaces, including trash removal and restocking supplies.Refresh meeting rooms during meal periods, coffee breaks, and throughout events.Move convention materials, registration supplies, boxes, programs, and event materials throughout the hotel.Bus and reset tables as needed during events.Work closely with Banquet, Culinary, Stewarding, and Conference Services teams to ensure successful execution of all events.Resolve guest concerns promptly and professionally while creating an exceptional guest experience.Maintain awareness of all functions, meetings, and events taking place throughout the property.Complete special projects and other duties as assigned by management.What are we looking for?Physical RequirementsThis is a physically demanding position. Heavy lifting is required and is an essential function of the job.Qualified candidates must be able to:Frequently lift, carry, and move items weighing up to 70 pounds.Push and maneuver equipment carts weighing up to 300 pounds.Move and position banquet tables, chairs, stages, risers, dance floor sections, refreshment carts, and conference equipment.Frequently bend, squat, kneel, reach, twist, push, pull, and lift throughout the shift.Stand and walk for extended periods while working in a fast-paced environment.Safely move and store event equipment while meeting setup and breakdown timelines.QualificationsMust be at least 18 years of agePrevious banquet setup, hospitality, event setup, warehouse, or related experience preferred.Strong customer service and communication skills.Ability to work independently and as part of a team.Reliable, self-motivated, and detail-oriented.Ability to meet the physical demands of the position.Commitment to providing exceptional service to guests and internal team members.Compensation:$15.00-$15.25Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.