Banquets Setup/Breakdown

BENCHMARK; Roanoke (WV); On-site; USD 17,000 - 22,000; Full time

Job summary

Stonewall Resort, part of Pyramid Global Hospitality, is seeking a motivated Banquet Set-Up Attendant to prepare banquet rooms for events and assist with teardown after functions. You will direct setup, move tables, chairs, and equipment, and ensure spaces meet client needs with safety and professionalism.

The role requires physical stamina to lift up to 70 pounds, clear communication with guests, and the ability to follow directions in a fast-paced environment.

Qualifications

• Must have excellent communication and guest relation skills.
• Ability to follow directions and work varying hours.
• Must be able to adapt to a fast-paced environment and work as part of a team.

Responsibilities

• Set up banquet rooms per client requirements and assist with teardown after events.
• Arrange conference furniture and equipment safely and efficiently.
• Maintain cleanliness and organization of conference spaces and storage areas.
• Respond to guest requests and coordinate with the supervisor for special setup needs.
• Operate small tools and assist in basic maintenance of conference equipment.
• Follow safety procedures and wear required uniform at all times.

Skills

Communication

Guest relations

Following directions

Flexibility

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.About our property:Moments away from the rest of the world, but a world away from it all, Stonewall Resort is a truly unique lakeside destination for vacations, meetings, weddings, reunions, and romantic getaways. Our rustic yet elegant Adirondack-style lodge and spectacular cottage collection is perched alongside quiet lake waters and the Arnold Palmer Signature Golf Course, while surrounded by 1,900 picture-perfect, “Close to Nature” park acres.What you will have an opportunity to do:We are looking for a highly motivated Banquet Set-Up Attendant to join our team! This individual will help to direct the set up and preparation of banquet rooms for banquet functions, as well as clear and tear down banquet rooms at the end of the function.If you have experience with setting up banquet events, enjoy making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!Your role:The Conference Attendant is responsible for the set up, tear down and maintenance of all conference rooms.ESSENTIAL FUNCTIONS OF THE POSITION1. Perform all duties in a professional manner and in accordance with company policies.2. Flexibility to work a varied schedule due to business levels and industry demand.3. Follow all safety procedures to ensure a safe working environment.4. Maintain uniform and grooming standards as outlined in employee handbook and departmental training.5. Assembles and arranges conference equipment in conference rooms per client needs. Requiring lifting a variety of conference tables weighing 5-70 pounds; pulling and folding risers into place each weighing 150 pounds; lifting 25 pound 3’ x 3’ dance floor sections and bending down to construct them. Walking and pushing 300-pound large equipment carts. Walking and pushing 30-pound refresh cart to specific rooms on upper and lower floors. Also, must be able to lift and place a variety of miscellaneous conference equipment weighing 10-60 pounds such as stanchions, chairs, etc.6. Disassemble conference rooms at appropriate breakdown times requiring bending and lifting 5 –70-pound conference and banquet tables onto 4-wheel carts, lifting banquet chairs in stacks of 10 to 6’ height. Moving 100-pound stacks of 10 chairs to storage room 200 feet to and from function room. Being able to lift tables to storage areas and placing them in appropriate section. Must Be able to bend and kneel to pick up foreign objects, need to be able to walk to vacuum rooms.7. Attend to any requests by guests in the conference center.8. Maintain conference equipment by checking all aspects of equipment requiring bending and kneeling to floor level to check legs on chairs, tables. Lift to secure fittings on chairs. Bending to double check clothes and other linen in conference center.9. Perform minor maintenance on conference equipment requiring good dexterity with tool and cordless equipment, being able to lift miscellaneous equipment weighing 5-70 pounds, being able to count and take inventory.10. Ensure storage areas are clean and unobtrusive requiring bending and lifting equipment to appropriate areas, straightening kneeling, and bending to store equipment on storage shelves. Must be able to bend and walk to sweep, mop, and vacuum.11. Provide assistance in other job classifications as determined necessary by an immediate superior.12. Lear proper radio etiquette and codes for the property.13. Complete STO on ladder usage on property.14. Complete STO on receiving truck and key box entry and return.What are we looking for?EDUCATION, EXPERIENCE AND SKILLS REQUIREDMust be able to lift 70 pounds, good communication and guest relation skills, ability to follow directions. Availability to work varying hours.Compensation:-Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.