Food Service Assistant - Seasonal (AM)

BENCHMARK; Roanoke (VA); On-site; USD 13,000 - 14,000; Part time

Job summary

Pyramid Global Hospitality is hiring a Seasonal Food Service Assistant (Busser) for the Hotel Roanoke & Conference Center in Roanoke, Virginia. This on-site, seasonal role supports servers and helps maintain a welcoming dining environment in a fine-dining setting.

Shift is 6:15 AM to 3:00 PM, with weekend and holiday availability required. Compensation is hourly at $9.50–$9.75, and top performers may transition to regular on-call or part-time positions.

Qualifications

• Positive attitude and willingness to learn.
• Excellent guest service and communication skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Professional appearance and demeanor.

Responsibilities

• Support servers by providing attentive, personalized guest service.
• Maintain clean, polished dining tables and service stations.
• Assist with water service, bread service and guest needs.
• Collaborate with hosts, servers and culinary team to ensure a seamless guest experience.

Skills

Guest service

Communication

Teamwork

Professional appearance

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.About our property:The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting a total of 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit the needs of every guest. In addition to its accommodations and dining options, the Hotel Roanoke & Conference Center features exceptional facilities for both business and leisure travelers. The hotel boasts over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State-of-the-art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success. Overall, with its rich history, elegant accommodations, exceptional dining options, and prime location, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm.What you will have an opportunity to do:Interested in starting a career in Food & Beverage? Join our Fine Dining team as a Food Service Assistant (Busser) and gain valuable experience in an upscale dining environment while learning from experienced hospitality professionals.Fine dining is about creating memorable experiences. We're looking for motivated, guest-focused individuals who take pride in exceptional service, attention to detail, and teamwork. In this role, you will support dining room operations by assisting with service, maintaining a clean and welcoming environment, and helping create a seamless experience for every guest.ScheduleShift: 6:15 AM to 3:00 PMIncludes closing and cleanup responsibilitiesEnd time may vary based on business needsWeekend and holiday availability requiredWhat You'll DoSupport servers in providing attentive, personalized guest serviceMaintain clean, polished, and properly set dining tablesClear and reset tables efficiently while upholding fine dining standardsKeep service stations stocked, organized, and ready throughout serviceAssist with water service, bread service, and other guest needs as directedMaintain the cleanliness and presentation of the dining roomWork closely with servers, hosts, bartenders, and culinary team members to ensure a seamless guest experienceLearn and apply fine dining service standards and hospitality best practicesAssist with opening, closing, and cleanup dutiesWhat We're Looking ForPositive attitude and willingness to learnExcellent guest service and communication skillsAbility to work effectively in a fast-paced, team-oriented environmentProfessional appearance and demeanorStrong attention to detail and commitment to qualityAbility to stand, walk, bend, and lift throughout the shiftReliable attendance and punctualityWeekend and holiday availability requiredSeasonal OpportunityThis seasonal, part-time position is available immediately through January 9, 2027.High-performing team members may be considered for a regular On-Call or Part-Time position following the seasonal assignment.What are we looking for?Compensation:$9.50-$9.75Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.