Banquet Set Up Attendant (part-time evenings)

Pyramid Global Hospitality; Roanoke (VA); On-site; USD 21,000 - 22,000; Part time

Job summary

The Hotel Roanoke & Conference Center, part of Pyramid Global Hospitality, is seeking a part-time Evening Banquet Set-Up Attendant to prepare and maintain banquet spaces for conferences, weddings, and events in Roanoke, VA. The role emphasizes teamwork, customer service, and physical endurance.

Responsibilities include setting up and breaking down rooms, cleaning spaces, and coordinating with culinary and conference teams to ensure precise event execution, with weekend and holiday availability

Qualifications

• Must be at least 18 years old.
• Strong customer service and communication skills.
• Ability to work independently and as part of a team.
• Physical stamina to meet the demands of the role.

Responsibilities

• Assemble and arrange conference and banquet equipment in meeting rooms according to event orders.
• Set up and break down banquet rooms, classrooms, ballrooms, and meeting spaces for events.
• Perform daily thorough cleaning of event spaces and restocking supplies.
• Refresh meeting rooms during meals and breaks.
• Move event materials and equipment throughout the hotel.
• Bus and reset tables as needed during events.
• Work with Banquet, Culinary, Stewarding, and Conference Services teams to ensure successful events.
• Resolve guest concerns professionally while delivering an exceptional experience.

Skills

Customer service

Teamwork

Communication

Physical stamina

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you’ll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About Our Property

The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor‑style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting a total of 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit the needs of every guest. In addition to its accommodations and dining options, the Hotel Roanoke & Conference Center features exceptional facilities for both business and leisure travelers. The hotel boasts over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State‑of‑the‑art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success. Overall, with its rich history, elegant accommodations, exceptional dining options, and prime location, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm.

What You Will Have An Opportunity To Do

The Hotel Roanoke & Conference Center is seeking a highly motivated and dependable Part‑Time Evening Banquet Set‑Up Attendant to join our team. This individual is responsible for the setup, preparation, maintenance, and breakdown of banquet rooms and meeting spaces for conferences, weddings, social events, and other functions.

If you have experience setting up banquet events, enjoy working as part of a team, take pride in creating memorable guest experiences, and aren’t afraid of hard work, we’d love to hear from you. This is a tremendous opportunity to grow and learn at one of Virginia’s premier hospitality destinations.

Position Summary

The Banquet Set‑Up Attendant ensures all meeting and event spaces are prepared according to event orders and Conference Services standards. This role is critical to delivering exceptional guest experiences and requires flexibility, attention to detail, teamwork, and the ability to perform physically demanding work.

Schedule

• Part‑Time Position
• Evening availability required
• Must be available to work weekends and holidays as business demands dictate
• Hours vary based on event schedules and operational needs

Essential Job Duties

• Assemble and arrange conference and banquet equipment in meeting rooms according to event orders and Conference Services standards.
• Set up and break down banquet rooms, classrooms, ballrooms, and meeting spaces for a variety of events and functions.
• Perform daily thorough cleaning of ballrooms, classrooms, meeting rooms, and event spaces, including trash removal and restocking supplies.
• Refresh meeting rooms during meal periods, coffee breaks, and throughout events.
• Move convention materials, registration supplies, boxes, programs, and event materials throughout the hotel.
• Bus and reset tables as needed during events.
• Work closely with Banquet, Culinary, Stewarding, and Conference Services teams to ensure successful execution of all events.
• Resolve guest concerns promptly and professionally while creating an exceptional guest experience.
• Maintain awareness of all functions, meetings, and events taking place throughout the property.
• Complete special projects and other duties as assigned by management.

What are we looking for?

Physical Requirements

This is a physically demanding position. Heavy lifting is required and is an essential function of the job.

Qualified Candidates Must Be Able To

• Frequently lift, carry, and move items weighing up to 70 pounds.
• Push and maneuver equipment carts weighing up to 300 pounds.
• Move and position banquet tables, chairs, stages, risers, dance floor sections, refreshment carts, and conference equipment.
• Frequently bend, squat, kneel, reach, twist, push, pull, and lift throughout the shift.
• Stand and walk for extended periods while working in a fast‑paced environment.
• Safely move and store event equipment while meeting setup and breakdown timelines.

Qualifications

• Must be at least 18 years of age
• Previous banquet setup, hospitality, event setup, warehouse, or related experience preferred.
• Strong customer service and communication skills.
• Ability to work independently and as part of a team.
• Reliable, self‑motivated, and detail‑oriented.
• Ability to meet the physical demands of the position.
• Commitment to providing exceptional service to guests and internal team members.

Compensation

$15.00

$15.25

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.