Banquet Services Lead — Events & Guest Experience

Coury Hospitality; Dallas (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Coury Hospitality is seeking a Banquet Captain to lead staff, oversee banquet operations, and ensure exceptional guest service at all events. You will plan, organize, and execute banquet functions, supervise setup and teardown, and coordinate with the Banquet Chef and event planners to deliver flawless service.

This role requires strong leadership, attention to detail, and the ability to manage multiple events while maintaining compliance with safety standards and company policies.

Qualifications

• Experience leading banquet staff and managing events.
• Strong communication with kitchen and service teams.
• Ability to supervise setup, service, and teardown.
• Knowledge of safety and sanitation standards.
• Ability to read BEOs and coordinate timing.

Responsibilities

• Supervises banquet staff during functions and setup.
• Attends weekly BEO meetings and notes special needs.
• Reviews banquet event orders and coordinates with planners.
• Ensures functions start on time and rooms ready 15 minutes early.
• Conducts pre-function meetings on hygiene and appearance.
• Monitors service, plans beverage service per regulations.
• Prepares daily banquet summary and submits to Night Audit.
• Maintains cleanliness and organization of work areas.
• Oversees post-function teardown and equipment storage.

Skills

Team leadership

Banquet coordination

Guest service

Communication

Job description

Coury Hospitality is seeking a Banquet Captain to lead staff, oversee banquet operations, and ensure exceptional guest service at all events. You will plan, organize, and execute banquet functions, supervise setup and teardown, and coordinate with the Banquet Chef and event planners to deliver flawless service.

This role requires strong leadership, attention to detail, and the ability to manage multiple events while maintaining compliance with safety standards and company policies.