Banquet Operations Lead: Elevate Event Experiences

Wolf by Vanderpump Scottsdale; Chandler (AZ); On-site; USD 40,000 - 65,000; Full time

Job summary

HCW Hospitality is seeking a Banquet Captain to ensure flawless event execution and exceptional guest experiences. You will oversee banquet operations, lead staff, and coordinate with clients to meet every detail.

The role requires strong leadership, communication, and organizational skills, with the ability to multitask and stay calm under pressure. Flexibility for varied hours, including nights, weekends, and holidays, is essential for success in a high-volume hotel setting.

Qualifications

• Experience in banquet or event management.
• Supervisory experience preferred.
• Strong leadership and service mindset.

Responsibilities

• Oversee banquet operations, ensuring events are executed flawlessly.
• Direct and support banquet staff, providing guidance and motivation.
• Coordinate with clients and event planners to ensure all details are met.
• Manage room setups, service, and breakdowns with efficiency and attention to detail.
• Address and resolve any issues that arise during events, ensuring guest satisfaction.
• Maintain compliance with safety, sanitation, and service standards.
• Take on additional duties as assigned by management to support the smooth operation of the hotel.

Skills

Leadership

Communication

Organizational skills

Multitasking

Flexibility

Customer service

Job description

HCW Hospitality is seeking a Banquet Captain to ensure flawless event execution and exceptional guest experiences. You will oversee banquet operations, lead staff, and coordinate with clients to meet every detail.

The role requires strong leadership, communication, and organizational skills, with the ability to multitask and stay calm under pressure. Flexibility for varied hours, including nights, weekends, and holidays, is essential for success in a high-volume hotel setting.