Banquet Operations Manager

Fairmont Copley Plaza Boston; Massachusetts; On-site; USD 75,000 - 77,000; Full time

Benefits offered by this job

Bonus

Competitive pay (USD 75k–77k)

Job summary

Fairmont Copley Plaza Boston in Massachusetts seeks a Banquet Manager to supervise, coordinate, train and direct all Banquet Department staff. You will supervise setup, service and cleanup for functions, ensure timely execution, manage scheduling and payroll duties, uphold safety and loss prevention standards, and maintain the highest level of guest satisfaction across events.

The role requires strong leadership in a high-volume hotel environment and offers a competitive USD salary with

Qualifications

• At least 4 years of progressive experience in hospitality or related field.
• Previous supervisory responsibilities preferred.
• Long hours may be required.
• Ability to convey information clearly.
• Strong customer service and team leadership under pressure.

Responsibilities

• Supervise and coordinate all personnel for the Banquet Department.
• Inspect setup, tables, and service areas for quality and accuracy.
• Schedule staff and manage payroll duties.
• Ensure functions run on time and coordinate with host.
• Maintain adherence to loss prevention guidelines.
• Post-function cleanup and room turnover.

Skills

Supervisory experience

Guest service orientation

Clear communication

Ability to work under pressure

Job description

Fairmont Copley Plaza Boston in Massachusetts seeks a Banquet Manager to supervise, coordinate, train and direct all Banquet Department staff. You will supervise setup, service and cleanup for functions, ensure timely execution, manage scheduling and payroll duties, uphold safety and loss prevention standards, and maintain the highest level of guest satisfaction across events.

The role requires strong leadership in a high-volume hotel environment and offers a competitive USD salary with