Banquet Captain: Lead Exceptional Event Service

Highgate; Boston (MA); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

401(k) retirement plan

Job summary

Highgate Hotels in Boston seeks a Banquet Captain to oversee setup and service of food and beverages for banquet events at a luxury property. You will delegate server duties, liaise with banquet management, and ensure flawless event execution per hotel standards.

Responsibilities include clear communication, multitasking, and maintaining guest satisfaction while upholding confidentiality and professional appearance. Flexibility for varying shifts and training participation is required.

Qualifications

• Strong communication skills, verbal and written, with all levels of staff and guests.
• Ability to multitask and prioritize to meet deadlines.
• Proven guest service mindset and courteous, service-oriented approach.

Responsibilities

• Set up and service food and beverages for banquet functions.
• Delegate tasks to banquet servers and coordinate with operations teams.
• Ensure events run according to hotel standards and BEOs.
• Attend required meetings and trainings and maintain regular attendance.
• Maintain professional appearance and adhere to hotel standards.

Skills

Communication

Multitask

Guest service

Team coordination

Reading BEOs

Education

High School diploma or equivalent

Experience in luxury hotel supervision

Job description

Highgate Hotels in Boston seeks a Banquet Captain to oversee setup and service of food and beverages for banquet events at a luxury property. You will delegate server duties, liaise with banquet management, and ensure flawless event execution per hotel standards.

Responsibilities include clear communication, multitasking, and maintaining guest satisfaction while upholding confidentiality and professional appearance. Flexibility for varying shifts and training participation is required.