Banquet Operations Lead – Premium Events & Service

Compass Group USA; Boston (MA); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Instapay

Even app savings

Job summary

Compass Group USA, Levy brand, seeks an operations-focused banquet and in-house catering supervisor at John B. Hynes Veterans Memorial Convention Center in Boston.

You will collaborate with sales and culinary teams to execute events, manage facilities and inventory, ensure guest satisfaction, and uphold Levy standards.

Strong communication and ability to work flexible hours are essential; all applicants are welcome.

Qualifications

• Strong communication, organizational, and problem-solving skills.
• Basic computer and financial knowledge.
• Ability to work flexible, extended hours and meet physical job demands.
• Passion for hospitality and guest experience.

Responsibilities

• Execute events, menus, and guest requests with strong attention to detail.
• Oversee event setup, breakdown, and overall service quality.
• Ensure team readiness and consistent guest service standards.
• Coordinate across departments and vendors for seamless event execution.
• Build strong relationships and resolve guest service issues.

Skills

Communication skills

Organizational skills

Problem-solving

Guest service

Job description

Compass Group USA, Levy brand, seeks an operations-focused banquet and in-house catering supervisor at John B. Hynes Veterans Memorial Convention Center in Boston.

You will collaborate with sales and culinary teams to execute events, manage facilities and inventory, ensure guest satisfaction, and uphold Levy standards.

Strong communication and ability to work flexible hours are essential; all applicants are welcome.