Banquet & Events Supervisor – Guest Experience Leader

Compass Group USA; Boston (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Instapay (early wage access)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy, a brand of Compass Group USA, is seeking an operations-focused leader to manage daily banquet and in-house catering at the Thomas M. Menino Convention and Exhibition Center in Boston.

This role partners with sales and culinary teams to execute events, maintain facilities and inventory, and deliver guest experiences aligned with Levy standards. Join a team committed to exceptional service, safety, and seamless event execution across departments and vendors.

Qualifications

• Excellent communication, organizational, and problem-solving skills.
• Basic computer and financial knowledge.
• Ability to work flexible, extended hours.
• Passion for hospitality and guest experience.
• Strong coordination with sales, culinary, and operations teams.

Responsibilities

• Execute events, menus, and guest requests with attention to detail.
• Oversee event setup, breakdown, and service quality.
• Coordinate across departments and vendors for seamless event execution.
• Ensure team readiness and consistent guest service standards.
• Maintain safety, sanitation, and responsible alcohol service standards.
• Monitor labor and budgets to meet goals.

Skills

Communication

Organizational skills

Problem-solving

Customer service

Microsoft Excel

POS systems

Tools

Microsoft Excel

POS systems

Job description

Levy, a brand of Compass Group USA, is seeking an operations-focused leader to manage daily banquet and in-house catering at the Thomas M. Menino Convention and Exhibition Center in Boston.

This role partners with sales and culinary teams to execute events, maintain facilities and inventory, and deliver guest experiences aligned with Levy standards. Join a team committed to exceptional service, safety, and seamless event execution across departments and vendors.