Banquet Operations Supervisor, John B.Hynes Veterans Memorial Convention Center

Compass Group USA; Boston (MA); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Instapay

Even app savings

Job summary

Compass Group USA, Levy brand, seeks an operations-focused banquet and in-house catering supervisor at John B. Hynes Veterans Memorial Convention Center in Boston.

You will collaborate with sales and culinary teams to execute events, manage facilities and inventory, ensure guest satisfaction, and uphold Levy standards.

Strong communication and ability to work flexible hours are essential; all applicants are welcome.

Qualifications

• Strong communication, organizational, and problem-solving skills.
• Basic computer and financial knowledge.
• Ability to work flexible, extended hours and meet physical job demands.
• Passion for hospitality and guest experience.

Responsibilities

• Execute events, menus, and guest requests with strong attention to detail.
• Oversee event setup, breakdown, and overall service quality.
• Ensure team readiness and consistent guest service standards.
• Coordinate across departments and vendors for seamless event execution.
• Build strong relationships and resolve guest service issues.

Skills

Communication skills

Organizational skills

Problem-solving

Guest service

Job description

Diversityof thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

Responsible for managing daily banquet and in-house catering operations at the John B.Hynes Veterans Memorial Convention Center. This role partners with sales and culinary teams to execute events, maintain facilities and inventory, and deliver exceptional guest experiences aligned with Levy standards.

Key Responsibilities:

Operations

• Execute events, menus, and guest requests with strong attention to detail
• Oversee event setup, breakdown, and overall service quality
• Ensure team readiness and consistent guest service standards
• Coordinate across departments and vendors for seamless event execution
• Build strong relationships and resolve guest service issues

Controls

• Maintain safety, sanitation, and responsible alcohol service standards
• Manage inventory, reporting, and operational planning
• Monitor labor and business levels to meet budget goals
• Ensure compliance with company policies and procedures

Requirements

• Strong communication, organizational, and problem-solving skills
• Basic computer and financial knowledge
• Ability to work flexible, extended hours and meet physical job demands
• Passion for hospitality and guest experience

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app