Boston-Based Catering Operations Lead for Elite Events

Compass Group USA; Boston (MA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Restaurant Associates, part of Compass Group USA, seeks a Catering Operations Manager in Boston, MA to lead flawless execution of on- and off-premise events at a premier conference center. You will deliver white-glove hospitality, maintain high standards of service, and manage cross-functional teams including culinary, operations, and vendors.

The ideal candidate brings 3–5 years of hospitality management experience, strong client relations, and a proven track record in budgeting, P&L, and event

Qualifications

• 3–5 years of experience in a hospitality management environment (preferably off-premise catering).
• Hands-on experience supporting catering events in a high-volume setting.
• Proven ability to lead in a client-focused, hospitality-driven environment with an entrepreneurial mindset.
• Operational leadership in managing people, events, and guest experiences.
• Strong organization, time management, and team motivation skills.
• Ability to communicate effectively with clients, senior management, and support staff.
• Experience with budgeting, P&L, labor, and sales forecasting.
• Ability to establish credibility with senior culinary professionals.
• HR experience including hiring, training, mentoring.

Responsibilities

• Consults clients as to scope, expectations, setting, menu, collateral, and entertainment to have a successful and appropriate event within the client’s budget.
• Plans menus in consultation with the clients and chefs.
• Delegates to, and ensures that, the Event Manager coordinates and executes the event within the parameters established by the Catering Event Manager.
• Recruits, interviews, selects, and trains permanent and casual staff.
• Organizes, leads and motivates the catering team.
• Plans staff and event schedules.
• Maintains and develops accurate financial and administrative records.
• Serves as liaison and coordinator between Sales Catering Managers, Supervising Chefs, Staffing, Captains, Suppliers, Vendors, Rental Companies and Clients as needed to plan events.
• Assesses contract requirements and ensures satisfaction with the services delivered.
• Performs final review and assessment of catering events to determine if they meet performance and quality standards.
• Resolves customer concerns and ensures timely customer payment.

Skills

Hospitality management

Off-premise catering

Client-focused

Budgeting/P&L

Event planning

Team leadership

Vendor coordination

Communication

Job description

Restaurant Associates, part of Compass Group USA, seeks a Catering Operations Manager in Boston, MA to lead flawless execution of on- and off-premise events at a premier conference center. You will deliver white-glove hospitality, maintain high standards of service, and manage cross-functional teams including culinary, operations, and vendors.

The ideal candidate brings 3–5 years of hospitality management experience, strong client relations, and a proven track record in budgeting, P&L, and event