Banquet Operations Lead — Large-Scale Events

ASM Global Group; El Paso (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Legends Global is seeking a Banquet Captain to oversee daily Food & Beverage operations across our event venues. You will lead the setup/operations team, supervise staff during service and breakdown, and ensure guest satisfaction and safety standards.

The role requires strong organizational skills, at least 5 years of banquet setup experience in large venues, and proficiency with Microsoft Outlook, Word and Excel. Flexibility to work nights, weekends, and holidays is essential.

Qualifications

• Minimum of 5 years of banquet setup experience in large/high-volume venue.
• Ability to lift 50 lbs and handle physical duties.
• Strong communication skills, verbal and written.
• Familiar with safety policies and compliant with regulations.

Responsibilities

• Oversee setup, service, and closing for assigned areas, keeping venue standards and cleanliness.
• Supervise bartending, catering, and concessions staff during all event phases.
• Train and motivate team members to deliver high-quality service.
• Organize storage areas, rotate stock, and maintain end-of-month inventory.
• Coordinate with operations, culinary, and management for seamless events.
• Address guest needs and resolve issues professionally and promptly.
• Attend weekly meetings and pre-conference planning as assigned.

Skills

Banquet operations

Staff supervision

Communication

Flexibility

MS Office basics

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Legends Global is seeking a Banquet Captain to oversee daily Food & Beverage operations across our event venues. You will lead the setup/operations team, supervise staff during service and breakdown, and ensure guest satisfaction and safety standards.

The role requires strong organizational skills, at least 5 years of banquet setup experience in large venues, and proficiency with Microsoft Outlook, Word and Excel. Flexibility to work nights, weekends, and holidays is essential.