Banquet Captain (AT&T Discovery District)

ASM Global; Texas; On-site; USD 42,000 - 63,000; Full time

Job summary

Legends Global is seeking a Banquet Captain to oversee banquet events, ensuring exceptional guest service, smooth operations, and high team performance. This on-site role serves as the primary client contact and leads the banquet staff before, during, and after events.

Responsibilities include reviewing BEOs with senior staff, conducting pre-event inspections, meeting clients, guiding the pre-shift lineup, supervising servers, addressing guest needs, and delivering detailed closing reports.

Qualifications

• Experience in catering or banquet service preferred.
• Demonstrated leadership and guest-service orientation.
• Ability to coordinate multiple events and teams.

Responsibilities

• Review Banquet Event Orders with Executive Chef and Banquet Manager before each event.
• Perform pre-event inspections of function space for cleanliness and setup.
• Meet with clients to confirm itinerary and last-minute changes.
• Lead pre-shift lineup and communicate service expectations to staff.
• Supervise banquet servers during the event to ensure quality service.
• Anticipate guest needs and maintain a visible presence throughout events.
• Monitor food presentation and adherence to event specifications.
• Enforce responsible alcohol service per company policy.
• Address guest concerns promptly and professionally.
• Complete event closing duties and Captain’s Reports with client feedback.
• Ensure staff complete side-work and signing-out procedures.

Skills

Guest service

Leadership

Event coordination

Communication

Job description

LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

THE ROLE

The Banquet Captain is responsible for overseeing banquet events to ensure excellent guest service, smooth operations, and high team performance. This role acts as the main point of contact for the client on-site and leads the banquet staff before, during, and after the event.

Essential Duties And Responsibilities

• Review Banquet Event Orders (BEOs) with the Executive Chef and Banquet Manager prior to each event to confirm menu details, timing, special requests, and staffing needs.
• Conduct pre-event inspections of function space to ensure cleanliness, proper setup, and ambiance.
• Meet with the client before the event to confirm the itinerary and review any last-minute adjustments.
• Lead the pre-shift lineup: assign tasks, inspect uniforms, review menu details, and communicate service expectations.
• Supervise banquet servers throughout the event, ensuring high-quality service delivery.
• Anticipate guest needs, promptly respond to requests, and maintain a visible presence during events.
• Monitor food presentation, garnishes, and adherence to event specifications.
• Enforce responsible alcohol service in accordance with company policies.
• Address guest concerns or service issues promptly and professionally.
• Complete event closing duties, including Captain's Reports detailing operations and client feedback.
• Ensure staff complete all side-work and closing responsibilities before signing out.