Banquet & Events Operations Lead

ASM Global Group; United States; On-site; USD 55,000 - 82,000; Full time

Job summary

Legends Global is seeking an Assistant Manager for our Food & Beverage department to oversee banquet servers, bartenders, concessionaires, and temporary staff. You will plan and execute catering and concessions events while maintaining high standards and adhering to budgets set by the Food & Beverage Manager.

You will supervise, train, and coordinate all banquet functions, manage labor and costs, and ensure client satisfaction throughout events.

Qualifications

• College degree or equivalent work experience in a comparable facility or related field preferred.
• Experience supervising banquet staff and coordinating events is preferred.
• Must obtain ServSafe and SMART certification within 90 days and pass PCI compliance checks.
• Able to pass a background check.
• Excellent communication and organizational abilities.

Responsibilities

• Supervise, direct and train all banquet personnel including hourly servers, bartenders, concessionaires, banquet captains and temp staff.
• Ensure proper set-up of event rooms per diagrams and coordinate with event services staff.
• Assist in coordination of equipment rental, beverages, and linen as needed.
• Coordinate and supervise the execution of all banquet functions to meet clients' specifications.
• Manage labor, beverage and ancillary costs for events and report to Catering Sales and Catering Director.
• Oversee the proper uniform appearance of the service team.
• Monitor client needs during events to ensure customer satisfaction and coordinate with culinary, catering sales and event services.
• Help maintain payroll for all direct reports in accordance with Legends Global guidelines and laws.
• Organize concession services: staffing, event schedule, menu selection, stand layout, cleaning, register and menu board programming.
• Mentor team members to grow their skills and confidence.

Skills

Attention to detail

Verbal and written communication

Customer service

Adaptability

Interpersonal skills

Organizational skills

Multi-tasking and prioritization

ServSafe and SMART Certification

PCI compliance

Background check compliance

Education

College degree or equivalent experience

Tools

MS Word

Excel

Outlook

Accounting systems

Job description

Legends Global is seeking an Assistant Manager for our Food & Beverage department to oversee banquet servers, bartenders, concessionaires, and temporary staff. You will plan and execute catering and concessions events while maintaining high standards and adhering to budgets set by the Food & Beverage Manager.

You will supervise, train, and coordinate all banquet functions, manage labor and costs, and ensure client satisfaction throughout events.