Banquet Operations Lead — Guest Experience

Crystal Springs Resort; New Jersey; Presencial; USD 28 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Minerals Sports Club Membership

Dining/Retail Discount

Hotel Discounted Stays

Event & Festival Discounts

Resumo da oferta

Crystal Springs Resort in Hamburg, NJ is seeking a Banquet Captain to lead our banquet team in serving guests during functions, ensuring a positive guest experience and flawless event execution.

Responsibilities include reviewing BEOs, coordinating with staff, planning assignments, and maintaining clean banquet spaces, while also serving guests when needed and ensuring knowledge of menu items.

Qualificações

• Excellent communication skills to provide information and services to guests and management.
• Ability to transport up to 30 lbs through a crowded room.
• Ability to work effectively under time constraints and deadlines.

Responsabilidades

• Check Banquet Event Orders (BEO) to ensure information is accurate.
• Check room setup to follow BEO directions.
• Plan opening/closing assignments.
• Assign seating charts and staff responsibilities.
• Ensure public areas are neat and clean.
• Communicate BEO changes to catering office and affected departments.
• Coordinate with banquet staff for setups, changes and schedules.
• Operate as banquet server during functions.
• Inspect banquet areas at end of function and ensure equipment is returned and areas are clean.
• Know the menu for each function and explain major ingredients and preparation methods.

Conhecimentos

Superior communication

Guest service

Time management

Multitasking

Descrição da oferta de emprego

Crystal Springs Resort in Hamburg, NJ is seeking a Banquet Captain to lead our banquet team in serving guests during functions, ensuring a positive guest experience and flawless event execution.

Responsibilities include reviewing BEOs, coordinating with staff, planning assignments, and maintaining clean banquet spaces, while also serving guests when needed and ensuring knowledge of menu items.