Banquet Lead: Guest Experience & Team Coordinator

CS RESORT MANAGER; Hamburg (NJ); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Minerals Sports Club Membership

30% Dining/Retail Discount

Discounted hotel stays

Discounted admission to events &F"

Job summary

Crystal Springs in Hamburg, NJ, is seeking a Banquet Captain to lead the banquet team during events and ensure a positive guest experience. You will oversee service, coordinate with catering, and ensure BEO directions are followed.

The ideal candidate has superior communication skills, can lift up to 30 lbs, and works well under tight deadlines in a fast-paced hotel environment. A background in hospitality is preferred.

Qualifications

• Superior communication skills for hotel management and guests.
• Ability to transport up to 30 lbs repeatedly.
• Ability to work effectively under time constraints and deadlines.

Responsibilities

• Check Banquet Event Orders (BEO) for accuracy.
• Plan opening/closing assignments.
• Assign seating charts and staff responsibilities.
• Coordinate with banquet staff on setups and schedules.
• Operate as a banquet server during events.
• Inspect banquet areas after functions for cleanliness and equipment.
• Explain menu ingredients and preparation methods to guests.
• Perform other duties as assigned.

Skills

Communication

Time management

Physical stamina

Job description

Crystal Springs in Hamburg, NJ, is seeking a Banquet Captain to lead the banquet team during events and ensure a positive guest experience. You will oversee service, coordinate with catering, and ensure BEO directions are followed.

The ideal candidate has superior communication skills, can lift up to 30 lbs, and works well under tight deadlines in a fast-paced hotel environment. A background in hospitality is preferred.