Banquet Operations Lead — Guest Experience

Chateau Elan; Braselton (GA); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Discount hotel stays

Discount spa services

Discount golf

Discount food and beverage

YouDecide program

Job summary

Chateau Elan Winery & Resort in Braselton, GA is seeking a Banquet Captain to lead the banquet team, ensure flawless service, and deliver exceptional guest experiences during events.

You will verify BEOs, supervise setup, coordinate with catering and staff, and supervise serving, breaking down functions, and post-event recaps. Hotel operations knowledge and strong communication are essential; previous banquet or hotel experience preferred.

Qualifications

• Experience in hotel banquet service preferred.
• Strong communication and teamwork skills.
• Ability to work under time constraints and meet deadlines.

Responsibilities

• Check BEOs and room setup to ensure accuracy.
• Coordinate with banquet staff and catering offices.
• Serve guests, greet, and ensure smooth function operations.
• Inspect venues and recap banquet checks daily.
• Know menu ingredients and preparation methods.
• Maintain cleanliness of public areas.

Skills

Banquet operations

Guest service

Communication

Job description

Chateau Elan Winery & Resort in Braselton, GA is seeking a Banquet Captain to lead the banquet team, ensure flawless service, and deliver exceptional guest experiences during events.

You will verify BEOs, supervise setup, coordinate with catering and staff, and supervise serving, breaking down functions, and post-event recaps. Hotel operations knowledge and strong communication are essential; previous banquet or hotel experience preferred.