Banquet Operations Lead: Elevate Guest Experience

HHM Hospitality; Plantation (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

HHM Hotels in Florida is seeking a Banquet Manager to lead the banquet department, ensuring exceptional guest service and adherence to sustainability standards.

You will hire and train staff, coordinate with catering, supervise function room setup, manage cash handling and POS billing, and maintain safety compliance. This full-time role requires 3–5 years of banquet experience and a Bachelor's degree preferred, with work schedule including holidays and weekends.

Qualifications

• Bachelor’s degree preferred in hospitality or related field.
• 3–5 years banquet experience required.
• Ability to supervise and coordinate service staff.

Responsibilities

• Interview, hire, train, and evaluate banquet staff.
• Ensure banquet functions meet guest specifications.
• Oversee setup and cleanliness of function rooms.
• Coordinate with catering to address service gaps.
• Ensure compliance with safety and SOX policies.
• Enter billing information in POS system.
• Monitor staffing and adjust server assignments.
• Maintain service standards through training.

Skills

Guest service

Leadership

Staff training

Communication

Education

Bachelor's degree

Job description

HHM Hotels in Florida is seeking a Banquet Manager to lead the banquet department, ensuring exceptional guest service and adherence to sustainability standards.

You will hire and train staff, coordinate with catering, supervise function room setup, manage cash handling and POS billing, and maintain safety compliance. This full-time role requires 3–5 years of banquet experience and a Bachelor's degree preferred, with work schedule including holidays and weekends.